MSP360 Backup Reviews

Users expressed satisfaction with the cost-effectiveness and efficiency of the backup solution. They mentioned that it helped them save money by reducing the need for additional hardware or services. Users also appreciated the ease of use and time-saving features, which allowed them to focus on other important tasks. 

The pricing for MSP360 Backup has mixed reviews although considered mostly reasonable. Some find it inexpensive. However, other users consider it expensive. Some mention MSP360 is cheaper than its competitors with similar features. 

• "Its pricing needs improvement."
• "I rate the price of MSP360 Backup a seven out of ten."
• "The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

The primary use case of MSP360 Backup is as a robust backup solution for a managed service provider that is transitioning into cybersecurity. It is used as a daily monitoring tool to obtain licenses, conduct backups, and service users. 

The solution is primarily used as an additional backup that pushes data to the cloud.

The customer service and support of MSP360 Backup is decent and easy to access. However, there is a need for more attention to the details of the backup process, as it can be more granular. 

The setup process for MSP360 Backup is generally easy, however, can be a bit complex as it requires someone to physically come to the office and install the solution on the server, as well as configure various settings. Once the initial setup is done, subsequent setups are easy.

The solution has the ability to grow and adapt.

The solution of MSP360 Backup is highly reliable and requires minimal upkeep, with a 99.9% uptime.