Deputy Director of IT Operations at Universidad Adolfo Ibáñez
Real User
Top 20
Helpful support, good connectivity, and very reliable
Pros and Cons
  • "It is pretty easy to implement the product."
  • "The endpoint capabilities could be improved."

What is our primary use case?

We primarily use the solution for WiFi and LAN. It's for connectivity.

What is most valuable?

We find the connection while using Aruba to be very good.

Aruba has many good products that can be used with this solution. It has a good controller and antivirus. 

The solution is stable.

Technical support is helpful and responsive.

It is pretty easy to implement the product.

Scaling the solution is possible.

What needs improvement?

The endpoint capabilities could be improved. 

There are no missing features at this time. 

It was a bit expensive. 

For how long have I used the solution?

I've used the solution for two years. 

Buyer's Guide
Aruba Switches
June 2024
Learn what your peers think about Aruba Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
787,033 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. I'd rate the solution's stability ten out of ten.

What do I think about the scalability of the solution?

The scalability has been okay. I'd rate the scalability seven out of ten overall. We do plan to increase usage. 

How are customer service and support?

Technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was simple. It is not overly difficult at all. 

What about the implementation team?

I implement with external support.

What was our ROI?

I have not personally looked into ROI. 

What's my experience with pricing, setup cost, and licensing?

The price could be a bit better. We'd like it to be lower. 

What other advice do I have?

I'm not sure which version of the solution I'm using. I use the solution for my clients. 

There could be more specialists available in Chile. There aren't as many in the country.

I'd rate the solution ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager at Lan to Wan
Real User
Top 10
Great monitoring and notification capabilities with useful reliability
Pros and Cons
  • "It can scale well."
  • "We've had issues with availability."

What is our primary use case?

We primarily use the solution for networking. 

What is most valuable?

The cloud management is very good. 

Overall, it's a good solution. It is pretty robust.

The monitoring and notifications on offer are very helpful.

It can scale well.

It's stable. 

What needs improvement?

We've had issues with availability. We cannot source switches right now. They are hard to get. 

There are no missing features. 

The pricing could be lowered. 

Technical support could be improved in terms of dealing with time changes. 

For how long have I used the solution?

I've been using the solution for three years. I've used it for a while now. 

What do I think about the stability of the solution?

The solution has been very stable. I'd rate it ten out of ten. It doesn't crash or freeze. There are no bugs or glitches. It is reliable. 

What do I think about the scalability of the solution?

The solution has been scaleable. I'd rate it ten out of ten.

How are customer service and support?

Technical support is helpful or responsive. However, they could always improve their services. The time difference when dealing with support can cause answers get delayed. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use HP switches. However, we have the same issue in that we are having trouble with availability.

We wanted to move to Aruba based on the simplicity of integration. We can manage all access points with the same interface using Aruba. The monitoring and notifications are also good. 

How was the initial setup?

There only needs to be one engineer involved in the deployment and maintenance. 

What was our ROI?

We have seen an ROI in terms of stability and the simplicity of monitoring and management. 

What's my experience with pricing, setup cost, and licensing?

The pricing is expensive. It's gone up in price. For 24 ports, we are looking at a cost of $600 annually. I'd rate the affordability of the solution seven out of ten.

What other advice do I have?

I'd recommend the solution to others. 

I would rate it ten out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Aruba Switches
June 2024
Learn what your peers think about Aruba Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
787,033 professionals have used our research since 2012.
Alfred_Pullicino - PeerSpot reviewer
IT Manager at Genesis Global
Real User
Top 5
Easy to expand, reliable, and allow users to manage switches from the cloud
Pros and Cons
  • "We can scale as needed."
  • "The initial setup is relatively complex."

What is our primary use case?

We've got switches on-premises, and they're managed by central management.

We primarily use the solution for normal office use. It is for normal networking, including wireless. 

What is most valuable?

I like that I can cloud-manage my network. This is useful due to the fact that I have multiple offices. 

It's a stable product.

We can scale as needed. 

What needs improvement?

The initial setup is relatively complex.

There is nothing to improve on in an enterprise environment, however, if you're wanting various  functionalities, you need to know how to do these things. It's not straightforward per se. Some training would be ideal for getting the most out of the solution. I had to learn a lot on the job by myself. 

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

The solution is very solid, and very stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product is scalable. We can expand usage if we need to. 

We have 300 people on average using the solution.

In terms of expanding usage, as a solution, at this point in time, I don't need to. With its wifi capabilities, it can handle a little bit more load, so that's fine.

How are customer service and support?

Since I have the solution through a partner, I use the partner services. It's up to them to get me in touch with support if needed.

Which solution did I use previously and why did I switch?

We had very low-end build switches or old Cisco switches previously, however, they were relatively minor since we had moved to a new office and the company was relatively young at that point in time. Afterward, we made an investment in Aruba.

How was the initial setup?

The initial setup is not necessarily straightforward. It is complex. 

A service partner did the implementation. It took about a month and a half.

What about the implementation team?

We had a service provider assist us with the setup. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual license for the solution. 

It is an enterprise product, so it's not the cheapest, definitely. I'd rate the affordability between a three and four out of five.

What other advice do I have?

I'd recommend the solution if a company wants an alternative to a Cisco environment. It's a very reliable solution.

I'd rate the solution eight out of ten.

They do have partnerships, and users can get training and insights on how to manage it from a partnership perspective. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SunilNair - PeerSpot reviewer
Director of Information Technology at Al Falah University
Real User
A cost-effective networking switch that is easy to maintain and configure to your requirements
Pros and Cons
  • "I like the number of available throughputs and its ability to have different speeds of ethernet cards or fiber-optic SFPs. It's a core switch, and you can configure it as per your requirements. All the configuration details are well documented on the HP website or Aruba website, and one can easily refer to those and find all the relevant commands from the documentation itself. It's also easy to maintain this solution. It's also cheaper than competing products."
  • "I don't think there is much to improve. I have seen that Aruba releases the patches on time, and it keeps upgrading the firmware. I have configured this device on an active basis. I don't think I have any bad reviews about the device's overall performance. In the next release, I would like Aruba to incorporate wireless controllers and build them into the chassis.If we can integrate a wireless module, we can have a segment dedicated to wireless infrastructure."

What is our primary use case?

We got Aruba Switches when we wanted something very redundant. I have two core switches, and both of them are configured for fault tolerance. If one fails, the other one will be able to sustain the load of the network.

How has it helped my organization?

Initially, we had a 1G switch. Now that we have upgraded to Aruba, the infrastructure is on 10G. The throughput has definitely increased, and many people were able to realize the speed of the internet and data sharing immediately.

What is most valuable?

I like the number of available throughputs and its ability to have different speeds of ethernet cards or fiber-optic SFPs. It's a core switch, and you can configure it as per your requirements.

All the configuration details are well documented on the HP website or Aruba website, and one can easily refer to those and find all the relevant commands from the documentation itself. It's also easy to maintain this solution. It's also cheaper than competing products. 

What needs improvement?

I don't think there is much to improve. I have seen that Aruba releases the patches on time, and it keeps upgrading the firmware. I have configured this device on an active basis. I don't think I have any bad reviews about the device's overall performance.

In the next release, I would like Aruba to incorporate wireless controllers and build them into the chassis.If we can integrate a wireless module, we can have a segment dedicated to wireless infrastructure.

For how long have I used the solution?

I have been using Aruba Switches for nearly three or four years.

What do I think about the stability of the solution?

Aruba Switches stable. Until now, I haven't had a chance to restart the device. It's pretty stable and working well.

What do I think about the scalability of the solution?

Aruba Switches are scalable. The device that I procured is a six-day device. In these six days, you can probably populate any number of ethernet ports or SFP plus ports, or any kind of interface.

How was the initial setup?

It was okay as we had the help of an experienced external team. It took us almost two days to implement this solution. We have two technicians maintaining this solution.

What about the implementation team?

I had an experienced team from outside who got the contract for configuring it. It was a team effort, a team from outside and my own IT department team. Both had to copy the old configuration running on an Extreme Network Switch and configure it on Aruba's high availability platform. As we did it over a weekend, the workers weren't affected.

What's my experience with pricing, setup cost, and licensing?

Aruba Switches are cost-effective.

Which other solutions did I evaluate?

Aruba is cost-effective. I have a direct account manager who used to visit us to understand the complete requirement. On the other hand, Cisco costs way too much for the same kind of switching device. 

I think Aruba did a better job compared to many other vendors. In the end, I just wanted a solution that could serve the university's requirements. We have tested many different products like Alcatel Extreme and others.

What other advice do I have?

On a scale from one to ten, I would give Aruba Switches a nine. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Engineer at Neogenesis technical solutions
MSP
Top 5
Easy to scale and setup
Pros and Cons
  • "Aruba's SameNet platform allows for a seamless transition from the data center to access switches, unlike Cisco, which has different operating systems for each."
  • "There is room for improvement in the customer service and support team."

What is our primary use case?

We use it mostly for data center switches such as the CX Series 6405 and 6300 as a distribution or TurboRock. We also use it for access switches like the 2000 and 6000 series.

What is most valuable?

Aruba's SameNet platform allows for a seamless transition from the data center to access switches, unlike Cisco, which has different operating systems for each. Additionally, Aruba offers zero licensing fees for Layer 3 features, and their solution is known for its stability.

What needs improvement?

There is room for improvement in the customer service and support team. 

For how long have I used the solution?

I have worked with Aruba Switches since 2013. But once I convert to the sales sections, I'm not using it anymore.

I have had a great experience with it. I'm currently working with a partner platinum partner with Aruba.

What do I think about the stability of the solution?

I would rate the stability a seven out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. 

How are customer service and support?

I've had experience with Aruba technical support. In some cases, we have opened robust support tickets for critical customers, and the first layer of engineers took a long time to solve the issue. They didn't know how to proceed, so we had to escalate, which also took time.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I like Aruba switches. There's no specific reason for the switch, but I prefer the configurations on Aruba switches over HPE.

How was the initial setup?

It's very easy, not complex at all. Moreover, it offers seamless integration. It has good third-party integration. It's very good in this case. It is easy to customize. For example, with the CX series, we can use Python scripting and API.

What about the implementation team?

For the deployment process, I usually place the order and communicate with the vendor about the delivery time. Moreover, maintenance is not difficult. 

What's my experience with pricing, setup cost, and licensing?

It's not cheap or very expensive, but I think the price has increased recently.

What other advice do I have?

Mainly, customers need to consider whether they need switches for data centers or access networks. Also, they should consider the name ID. Overall, I would rate the solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Works at ZENONLINE
Real User
Has a large range of options and has decent new switches but areas could be simplified
Pros and Cons
  • "It is slightly more price effective than Juniper and it has a slightly larger range."
  • "My experience with Aruba's account manager hasn't been the greatest."

What is our primary use case?

We primarily use the solution in a hospital setting for switching. 

What is most valuable?

The newest switches are pretty decent. 

It is slightly more price effective than Juniper and it has a slightly larger range.

What needs improvement?

The solution could always be a bit cheaper. 

My experience with Aruba's account manager hasn't been the greatest.

Dealing with the server is very complicated. We'd like it to be simplified. 

The setup is complex. 

For how long have I used the solution?

We've used the solution for three to four months. 

What do I think about the stability of the solution?

I'm pretty new to the solution. It is hard to gauge stability at this time. 

What do I think about the scalability of the solution?

The solution is scalable. It comes in a range of options. 

How are customer service and support?

The account managers are not the best. They make you do a lot of running around. A lot of the time, they don't even pick up calls. We don't like the way the business side is handled.

The dealers, however, are very responsive. That said, there are just too many rules and regulations when dealing with Aruba. 

Which solution did I use previously and why did I switch?

As a systems integrator, we work with Aruba, Juniper, and Cisco switches. Aruba has more of a range than Juniper, which is more fixed. 

How was the initial setup?

The initial setup is very complex. 

What's my experience with pricing, setup cost, and licensing?

Typically, the solution is paid for annually.

The price could always be improved upon. 

What other advice do I have?

We are a system integrator. 

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Anjan Basu Chowdhury - PeerSpot reviewer
Pre-Sales Manager at a tech services company with 501-1,000 employees
Reseller
Top 10
Powerful and easy to manage with great sensor-based analytical tools
Pros and Cons
  • "We like that it is very easy to manage the product through the cloud."
  • "Aruba is still losing out to Cisco, which continues to dominate the space. Aruba needs to continue to improve its product range in order to compete with Cisco's dominance."

What is our primary use case?

We primarily use the solution for connectivity purposes.  

If you want to connect your network, you definitely need a switch for end-to-end connectivity. The good thing about Aruba switches nowadays is that these particular switches also can be managed through the cloud. You can manage it through the cloud, you can manage it to NMS, and you can manage it to the individual switch also. You can manage it as a cluster. 

What is most valuable?

We like that it is very easy to manage the product through the cloud. 

If you compare Aruba to other switches like Juniper, Aruba has constantly maintained a Gartner leadership position over the last ten years.

Aruba is a very, very powerful switch in terms of the modular operating system.

It has sensor-based analytical tools. 

They have this multi-tier operative system to manage the data center environment or campus Wi-Fi, et cetera. Whatever the Aruba access point, the Wi-Fi device, and the Aruba switches, are both on a common platform. They have dynamic segmentation. The connectivity and the management are very easy as it is centralized. 

There is a whole product range to choose from. They have a huge portfolio, from 1GB all the way up to 100GB. It offers a wide variety of variations. 

The user interface is very good. 

There are a lot of great features, like dynamic segmentation and a modular operating system, that users can take advantage of. 

Aruba switches are a new generation of switches that allow each access point to carry different user data and have the capability of handling different policies. They can prioritize traffic based on policy or an IP address range, for example. If I have my own device and my work device on the same network, the permissions can be set differently so that my work device has certain access and my home device does not. Or I can request permission for my home device. It can pick up and adjust for authorized and non-authorized users. 

Their hardware has been completely redesigned and has stringer processors and all kinds of different improvements. 

They offer good DRAM and can support a multi-gig PoE.  

There is multi-tier architecture within the switch itself. 

What needs improvement?

Aruba is still losing out to Cisco, which continues to dominate the space. Aruba needs to continue to improve its product range in order to compete with Cisco's dominance. 

For how long have I used the solution?

I've used the solution for five to six years. 

What do I think about the stability of the solution?

The stability of Aruba is very high. It's very reliable. It doesn't crash or freeze. There are no bugs or glitches. I can rate the product nine or ten out of ten in terms of stability. 

What do I think about the scalability of the solution?

The solution is scalable in two ways. You can increase your network with the device, and you can also upgrade your application operating system to increase the usage of new-generation technology. Aruba is great at offering scalability in both areas. The devices also last a long time and have a five or six-year lifetime warranty, and within this period, you're eligible for the latest software that continuously expands the Aruba experience over time. 

We'll likely continue to invest in Aruba and expand usage when the time comes.

How are customer service and support?

Technical support is very good. There is a default lifetime for R&D and it will give you only the troubleshooting and support for the lifetime of the product. That troubleshooting support will identify either if your switch has a hardware fault or if it has any other issues. If it has been diagnosed that it is a software-related issue, they will give you the latest format to upgrade to. However, if you go for the full level of technical support, so you have to purchase the Aruba service agreement. This is called Foundation Care. 

If you don't go with any support, you are only eligible for the hardware replacement. No other support will be provided.

Which solution did I use previously and why did I switch?

I previously worked with Huawei. That was three or five years ago. I've also worked with HPE as well as the entire Aruba product range. I'm aware of Cisco and Juniper's capabilities as well. 

What's my experience with pricing, setup cost, and licensing?

Aruba is considered a premium product and therefore the pricing is quite high. That said, it is competitive against, for example, Cisco. Based on its vast service offering, the pricing is actually quite fair. 

Which other solutions did I evaluate?

We've compared Aruba to many switches, including Cisco and Juniper. However, Cisco is more comparable and Juniper has a very limited product profile. Cisco and Aruba are very similar.

What other advice do I have?

We are not a reseller. We are the national distributor of Aruba in India.

I'd rate the product in general eight out of ten. If a company is looking for a future-proof solution, Aruba really is a good choice. If they are looking to build a very sophisticated network, it's great.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Security & Infrastructure Architect at a consumer goods company with 51-200 employees
Real User
Reasonably-priced and easy to manage from a central location
Pros and Cons
  • "All of the networking products that we use are Aruba, so we use Aruba Central to manage them."
  • "It would be good if I could get a 24-port, 10 gig module."

What is our primary use case?

The 5400 series is a modular chassis-based switch and it allows us to buy parts for different needs, such as 10 gigs, or a one gig ethernet over copper for workstations. It's really our core switch and we actually have a couple of different models.

That's in our headquarters, and then we have some other sites that use Aruba. I think they're the 2600 series or 2700 series, the smaller, modular ones, and stackable ones. Not the chassis-based.

How has it helped my organization?

When I first started two years ago, we didn't have these centralized modular switches and we had a bunch of stackable switches and there were many loops in the network.

We had different brands too. HP, Cisco, Linksys, Aruba, we had NETGEAR. There was not a common type of interface. We had network issues almost weekly.

We were able to get it organized and centrally managed, with a spanning tree to detect loops and more.

What is most valuable?

All of the networking products that we use are Aruba, so we use Aruba Central to manage them. This gives us a single place to look at land switches, wireless switches, and switches in other offices. It makes management a little easier.

It's the same type CLI commands to manage these.

What needs improvement?

There are many options with the modular switch and you buy cards for it. If you want 48 ports of one gig, you can buy a card for that, but more options would be better.

Right now, there's only eight, an eight-port, 10 gig module and sometimes we need a little denser than eight ports. It would be good if I could get a 24-port, 10 gig module.

For how long have I used the solution?

We have been using Aruba Switches for two years.

What do I think about the stability of the solution?

The Aruba Switches are very stable. We keep it up to date.

We update the firmware and software annually, as needed. We haven't had any issues. They are relatively new.

What do I think about the scalability of the solution?

Aruba Switches scale well, because of the modularity of it and to be able to buy different modules and interchange modules. We have a pair of them and they are linked together with 40 gig connections, so all of the cards are interchangeable between the two switches and some of that is just by design.

These are the core switches in our organization and everybody in the office uses them. This includes our remote offices. Everybody passes data through them, albeit this is somewhat less at the moment because of the COVID quarantine.

How are customer service and technical support?

I have not had to contact technical support.

Which solution did I use previously and why did I switch?

We had a mix of modular switches at this company. We had some HP, Cisco, NETGEAR, and Linksys. We looked at the switches that can provide us the port density that we needed, in one or two chassis-type units, and was also affordable.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price point was a big consideration for us and it is reasonable enough that we're able to standardize on Aruba for the networking pieces in our organization. This also includes Wi-Fi and access points.

Generally speaking, the price is good.

What other advice do I have?

Overall, this is a good, solid tool. It doesn't do anything fancy but it does what we need it to do. We don't do any routing through it. We have other routers to do all of that work. Again, the modular flexibility was a big attraction for us.

I've used Switches forever, so I knew what to expect. There was no installation really needed. We knew how to set up VLAN and set up the interfaces. We're happy with it.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Aruba Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2024
Product Categories
Ethernet Switches
Buyer's Guide
Download our free Aruba Switches Report and get advice and tips from experienced pros sharing their opinions.