We compared Acronis Cyber Protect Cloud and AWS Backup across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Acronis Cyber Protect Cloud is commended for its simplicity, intuitive management, incremental backups, and proactive defense against ransomware. AWS Backup is highly regarded for its flexibility and point-in-time recovery options. Users appreciate AWS Backup’s snapshot feature that allows them to back up applications to a secondary site.
Room for Improvement: Acronis Cyber Protect Cloud should focus on enhancing server performance, reporting capabilities, and remote restore capabilities. AWS Backup could enhance its reporting and visualization, user interface, encryption options, and troubleshooting indicators.
Service and Support: Acronis customer service received mixed reviews, with some users expressing dissatisfaction with the level of support received. Some users described AWS Backup's customer service as amazing, but others noted that AWS support may take longer to resolve complex issues.
Ease of Deployment: Acronis Cyber Protect Cloud has a simple setup that can be finished within one to two weeks, with deployment times varying based on the chosen modules. Users reported varying experiences setting up AWS Backup. Some said it took only a few minutes, but others said it could take up to 10 days.
Pricing: Acronis Cyber Protect Cloud offers different licensing options. Some customers find the cost to be high but manageable. AWS Backup’s pricing is generally regarded as reasonable and flexible. There are no licensing fees. Users are only charged for backup storage and data transfer. However, some users consider the model to be costly and complex.
ROI: Acronis Cyber Protect Cloud has demonstrated financial advantages. AWS Backup offers significant value by enabling backup restoration and readiness for unforeseen events.
Comparison Results: Acronis Cyber Protect Cloud is a simple, user-friendly solution offering advanced features like incremental backups and sophisticated ransomware protection. Still, Acronis has room to improve in areas like performance, reporting, support, and pricing. AWS Backup provides flexibility in services, point-in-time recovery, and seamless integration. At the same time, some users noted that AWS Backup requires specific configuration knowledge and has room for improvement in reporting and restore functionality.
"We like the backup functionality."
"Technical support is great."
"I do not need to touch my firewall, especially when it is managed by the provider and takes ages to do a single NAT."
"The product is a good anti-ransomware solution."
"The ease of implementation is the solution's most valuable feature."
"The management, backup, and recovery features are all very good."
"The most valuable features are its ease of use, the speed, and its got a reasonable amount of granular control."
"I am impressed with the product's file-sharing feature."
"It is an easy-to-use solution."
"When I was using an on-premises backup, there was an external hard drive or something like that. I had a backup server, but I had a few problems related to transfer when I had to restore something that I have deleted. I had to wait for after-office hours to do something like that, but now I just have to send a mail. Within one hour, I have my restored file."
"The most valuable feature is the daily incremental site backup."
"The most valuable features we have found are the flexibility in the services offered."
"AWS Backup's most valuable feature is that you can configure it remotely to create backups."
"RDS backup is one of the most crucial components of any client's cloud environment, so we generally use that. Additionally, we store EBS snapshots in S3."
"Reporting is one of the key elements that are valuable for C-suite executives. In terms of monitoring, the solution provides comprehensive details into ongoing processes, flagging issues and warnings as necessary."
"The most valuable features of AWS Backup are point-in-time recovery and support resources."
"There is more room for improvement in the training."
"It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."
"The platform's interface could be user-friendly."
"For you to actually see the full logs, you have to use additional tools or even contact support so they can pull them with own tools."
"The solution could improve by being more user-friendly."
"Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it."
"I would like to see enhancements made to the security."
"It could be a little more user-friendly. The technical support also should be improved."
"The AWS Backup backend reporting is a major area that needs improvement. We would be very excited if we can see some reporting, such as trends. We do understand that there are reports available for S3 Bucket, in which the AWS backend stores the data. However, if we can receive holistic reporting, then it would be very helpful for us."
"For additional functionalities, it should be more intelligent, like more AI-capabilities."
"One improvement I would like to see in AWS Backup is the implementation of incremental backups."
"If AWS Backup were a hybrid solution that also supported on-premises backups then it would be very helpful, especially if you are doing a migration to the cloud."
"Its cost could be better than a few of its competitors."
"AWS Backup could improve because you cannot use Glacier or anything but EFS."
"There are some limitations to partial backup in AWS Backup."
"The service disconnects a lot."
Acronis Cyber Protect Cloud is ranked 11th in Cloud Backup with 44 reviews while AWS Backup is ranked 12th in Cloud Backup with 23 reviews. Acronis Cyber Protect Cloud is rated 8.6, while AWS Backup is rated 8.0. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of AWS Backup writes "Useful point-in-time recovery, highly scalable, and implementation straightforward". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, Veeam Backup for Microsoft 365, Synology C2 Backup, Veeam Backup & Replication and Druva inSync, whereas AWS Backup is most compared with Veeam Backup & Replication, Commvault Cloud, Rubrik Go, AWS Elastic Disaster Recovery and Veritas Alta SaaS Protection. See our AWS Backup vs. Acronis Cyber Protect Cloud report.
See our list of best Cloud Backup vendors and best SaaS Backup vendors.
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