We compared Acronis Cyber Protect and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"Acronis has a very rich functionality."
"The image backup and image restore features have been very beneficial to us."
"Acronis Backup is easy to use."
"From my perspective, the most valuable features in Acronis Cyber Protect include ransomware protection and antivirus. These features not only add significant value but also play a crucial role in closing deals. When selling backup for Microsoft 365, these security features, like ransomware protection and antivirus, serve as a starting point to offer backup and protection."
"For my first experience, it is the best software for backups, especially for a five-system backup."
"The backup timing and restoring process is great compared to other options."
"Universal Restore is valuable to us."
"It's a good solution that's very easy to use. Acronis has two valuable features. The first one is creating images, and the other is starting virtual machines in the cloud so the client can work immediately."
"The software implementation takes about 30 minutes."
"The most valuable feature of Dell NetWorker is its quick configuration and handling of large databases."
"The backup capabilities and the automatization of the backup - along with the potential to make the back up on a virtual machine - are the solution's most valuable aspects."
"Very user-friendly with a good interface."
"The most valuable feature is NetWorker's integration with the data domain that transfers the data directly into the Dell appliance, so the data doesn't need to pass through the network. NetWorker acts like a pipe, allowing the data to flow directly from the database or the VMware environment to the data domain."
"Dell NetWorker's user interface is quite simple and very interactive."
"The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking for to minimize downtime. The solution has helped ensure this."
"The most valuable features for us at the moment are NFS, file system backup, and IP backup."
"Acronis has some limitations on the cloud side."
"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."
"If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good."
"The support and documentation must be improved."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
"The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery."
"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."
"When you're working with VMware, you need to use vProxy machines. You have to install the vProxy for every host in the VMware environment."
"There are some limitations regarding scalability of the product."
"he API side of the solution has certain shortcomings."
"We are looking forward to better stability in future versions."
"The user interface of this solution could be improved. It is not user friendly and is difficult to understand for new users. New users struggle to understand the logic."
"The initial setup is complex."
"The UI needs some enhancement to be more user-friendly."
"The user interface has to be improved"
Acronis Cyber Protect is ranked 9th in Backup and Recovery with 117 reviews while Dell NetWorker is ranked 13th in Backup and Recovery with 73 reviews. Acronis Cyber Protect is rated 8.2, while Dell NetWorker is rated 7.8. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Commvault Cloud. See our Acronis Cyber Protect vs. Dell NetWorker report.
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