We compared Acronis Cyber Protect and N-able Cove Data Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: In comparing Acronis Cyber Protect to N-able Cove Data Protection, both options are user-friendly and have efficient setup processes. Acronis Cyber Protect stands out for its flexibility and ability to back up a wide range of products, while N-able Cove Data Protection is praised for its ease of use, reliability, and cloud-based data protection. Acronis Cyber Protect offers additional features like antivirus and ransomware protection, while N-able Cove Data Protection has unique capabilities such as backup of MySQL databases. However, Acronis Cyber Protect has more reviews mentioning potential complexities related to pricing structure, licensing, and configuration processes, whereas N-able Cove Data Protection receives more positive feedback regarding customer service and support.
"The setup is very easy."
"It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive."
"The ability to clone backups."
"The licensing model is very good."
"The image backup and image restore features have been very beneficial to us."
"The solution has all the features I need and user friendly."
"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."
"The pricing is fine."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
"The ease of use and the console are great."
"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."
"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."
"It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward."
"The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery."
"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."
"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"Their support process can be quite lengthy...This is an area that needs improvement."
"It does not delete locked files."
"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."
"The product needs to have a simple DR process."
"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"A feature I'd like to see would be a more customizable admin console."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while N-able Cove Data Protection is ranked 7th in Backup and Recovery with 20 reviews. Acronis Cyber Protect is rated 8.2, while N-able Cove Data Protection is rated 9.2. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Veritas Backup Exec, whereas N-able Cove Data Protection is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup, MSP360 Backup and Datto Cloud Continuity. See our Acronis Cyber Protect vs. N-able Cove Data Protection report.
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