We compared Amazon AWS and Google Firebase based on our user's reviews in several parameters.
In summary, Amazon AWS is praised for its scalability, reliability, cost-efficiency, extensive services, and excellent customer support, while users find Google Firebase appealing due to its seamless integration with Google services, real-time database functionality, scalability, ease of use, and diverse development tools. However, Amazon AWS users have concerns about the complex interface and pricing structure, while Google Firebase users seek better documentation, user interface customization, and error handling improvements.
Features: Amazon AWS is praised for its scalability, reliability, cost-efficiency, diverse services, user-friendly interface, and exceptional customer support. In contrast, Google Firebase stands out for its seamless integration with Google services, real-time database capability, scalability, beginner-friendly usability, and wide range of development tools and APIs.
Pricing and ROI: According to user feedback, Amazon AWS has varying feedback regarding pricing, setup cost, and licensing, with valuable insights on overall cost, initial investment, and terms of usage. On the other hand, Google Firebase is praised for its reasonable pricing options, straightforward setup process, and flexible licensing agreements., Users have highly positive feedback on the ROI of both Amazon AWS and Google Firebase. AWS is praised for its cost-effectiveness and wide features, while Firebase is commended for its data management and app performance.
Room for Improvement: The Amazon AWS product could benefit from improvements in user interface intuitiveness, documentation clarity, pricing structure comprehension, customer support responsiveness, service availability, reliability, and stability. On the other hand, Google Firebase could enhance its documentation, tutorials, user interface customization options, data querying flexibility, error handling, and error messages to offer users a more efficient and user-friendly experience.
Deployment and customer support: The reviews for Amazon AWS and Google Firebase indicate that users have varying timeframes for deployment, setup, and implementation. Some users suggest that these should be considered separately, while others imply that they are referring to the same period., Amazon AWS's customer service and support have been praised for their promptness, efficiency, and knowledge in resolving issues. On the other hand, Google Firebase's customer service is commended for its prompt assistance, helpfulness, and friendliness. Both receive positive feedback overall.
The summary above is based on 46 interviews we conducted recently with Amazon AWS and Google Firebase users. To access the review's full transcripts, download our report.
"It streamlines tasks like table creation and data loading into Redshift, making the process more efficient and manageable."
"I like the technical support."
"I like that is very easy to use and that it's flexible."
"The interface of the solution is good."
"The main reason why we use EC2 is because we are not dependent on maintaining the hardware inside our premises. Also, we have full control over the infrastructure, and we can modify it as per our own requirements."
"The features that I have found most valuable are their compute and their Relational Database Service."
"There are a lot of features that I really like including ease of deployment, ease of build and release, and also that it is heavily focused on a PaaS or SaaS model."
"One of the features offered is scalability on demand."
"The most valuable features of Google Firebase have been Analytics, Remote Config, and Crashlytics. Additionally, a lot of companies have used push notifications which is important. There is little maintenance required."
"Its initial setup process is easy."
"The main feature for us is that the tools are all in one place and that you don't need to bother with the backend system and the infrastructure."
"Allows us to create functions without any infrastructure apart from the Google App Engine."
"The Realtime Database feature is the most important for us since we are able to see changes in the database the moment they are happening."
"The product’s most valuable features are integration and hosting."
"Stability-wise, I rate the solution a ten out of ten."
"Google Firebase has a lot of services like storage, Firestore, and push notifications."
"It works very well with open-source solutions like Java, but not with .NET technologies."
"The solution could always be further improved on the commercial side of things. Amazon Web Services are not cheap. It would be ideal if it was less expensive for the customer."
"We have a very good approach internally with what we have developed. It involved overcoming some hurdles regarding the single point of truth or single point of configuration, which is sometimes not that easy for AWS. There are dashboards and you have your web service, but bringing all these together and orchestrating is sometimes quite difficult."
"Their support can be improved. In some cases, their support is not as proficient as it can be. They should be quicker at getting back."
"A person with no AWS experience might find it overwhelming at first."
"I want to use AWS as a full solution for my website - for domain and website hosting, and everything in between - however, I was not able to find everything together."
"Some extensions are better than others."
"Its price should be lower. The price for in-house usage should be different from production usage."
"The cold start-up of the cloud function needs to speed up. For me personally, I'm not experienced in anything there, however, I've just read online it's a problem."
"The solution's pricing could be better."
"The solution needs to offer capabilities to work offline. Like Firestore, we should be able to do insertion, updating, and deletion offline."
"Firebase uses JSON, and the storage format is very different to that of SQL. This does not allow for easy migrations."
"There's always room for improvement in every product, and the major improvement that's needed in Google Firebase is its simplification, particularly for unsavvy users or non-technical users. If you're not tech-savvy, it would be very difficult for you to use the functions of the solution and understand its security rules. If you want even non-technical people to find it easy to use Google Firebase, it should be simplified because the difference between screen-derived management and code-derived management isn't complex, so simplification wouldn't be an issue."
"Their technical support needs to be enhanced with more support for customers."
"Google Cloud Functions (which is still a BETA version) needs to have more control over the uploaded functions. That is, it needs more options for controlling the functions itself."
"We use Firebase for media processing and we are growing more. As we grow, the pricing goes high and it's high compared to competitors. The solution is expensive."
Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews while Google Firebase is ranked 5th in Infrastructure as a Service Clouds (IaaS) with 32 reviews. Amazon AWS is rated 8.4, while Google Firebase is rated 8.4. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Google Firebase writes "An application development solution that has a lot of services like storage, Firestore, and push notifications". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Dell ECS, whereas Google Firebase is most compared with Microsoft Azure, DigitalOcean, Oracle Cloud Infrastructure (OCI), Alibaba Cloud and Linode. See our Amazon AWS vs. Google Firebase report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.