We performed a comparison between Amazon WorkMail and Mailgun based on real PeerSpot user reviews.
Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There is no need for me to set up security."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"The best feature is that Amazon SES provides verified email messages."
"We use the tool for transactional emails and marketing."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"The product is very user-friendly."
"Amazon SES is very easy to configure."
"It's a very easy product to set up."
"The only issue is the price, which is far too expensive."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"There is room for improvement in the scalability."
"I would like to see detailed reports on email success and failure rates."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"The product should improve technical support."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"The solution needs better templating and email validation."
Amazon WorkMail is ranked 3rd in Cloud Email with 9 reviews while Mailgun is ranked 5th in Cloud Email with 3 reviews. Amazon WorkMail is rated 8.6, while Mailgun is rated 8.6. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of Mailgun writes "Reliable, easy to set up, and offers good email-sending capabilities". Amazon WorkMail is most compared with Google Workspace, Microsoft Exchange Online, ZeptoMail, SendGrid and SendinBlue, whereas Mailgun is most compared with MailChimp, SendGrid, SendinBlue and ZeptoMail. See our Amazon WorkMail vs. Mailgun report.
See our list of best Cloud Email vendors.
We monitor all Cloud Email reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
