We performed a comparison between Dynatrace and AppDynamics based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace is the preferred option. It is praised for its strong AI capabilities, better real-user monitoring and session replay functions, and user-friendly interface. It also offers better visibility and scanning of services and applications, with the ability to analyze traffic.
"It is a stable solution."
"AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."
"End-user monitoring (web and mobile)"
"The most valuable feature is the ability to take a report, and in particular, a visual, and link it to actual application performance and then the consequences. This means you can show how an incident or action has an effect on the business."
"The initial setup is simple."
"This is a stable product and we definitely plan to continue using it in the future."
"I have found the main feature of the solution to be its ability to analyze an application's code to see where there are issues. Additionally, it is easy to use and configure."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"The ability for Dynatrace to identify the root cause of problems in a timely manner through its powerful AI capability and dependency mapping is a real value add for the service that we offer."
"Logs files for JVM transactions help to debug most of the failures."
"The server monitoring is very accurate in this tool. We are able to prevent many critical Incidents."
"It is a robust solution that would help anyone get to the solution and resolution pretty fast."
"I would rate the technical support very well. They work with the inside their development teams to get us the best answer, as much as possible."
"We have improved performance by 50% and determined conflicts in the application to eliminate errors."
"Dynatrace has allowed us to pinpoint quickly any pain points our clients experience with our applications and respond accordingly."
"It can hook on at the code level, then tell me all the details that I need."
"The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement."
"I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard."
"The documentation and training material have room for improvement."
"Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."
"AppDynamics' modules and hardware resources are very high."
"AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning."
"If AppDynamics could do a one-agent function with their actual monitoring effectiveness, it will be the greatest tool."
"They are using Flash for their website, which is very slow. We had hoped the website would be much faster to use, and that is definitely what we want to see."
"An additional feature that we could use is the rollover. If we could rollover to different datacenters, then it would satisfy our requirement. I.e., if one datacenter fails, then we could rollover to another datacenter."
"Custom reporting is still missing."
"From the Dynatrace SaaS platform, they talk about the APIs. The approach they take is, "We create the APIs, you use them however you want." I like it, that gives us flexibility. But at the same time, if your company does not have a huge number of APM specialists, or it does not have the time and resources available to spend on these kind of technology developments, it would be helpful if there were out-of-the-box solutions available from the platform. I would certainly consider that, because that would make us go to market much faster, rather than redeveloping our own solutions based on those APIs."
"They should make hooks into some of the more modern performance testing tools a little easier. I think that would go a long way."
"The scalability is there, but it is a headache when you do a lot of stuff and when you need to compare a lot of servers and do a lot of things. The scalability is very difficult to maintain."
"Right now, for AppMon, the maximum handling load, the transaction per minute, is around 6,500. We had an issue on Black Friday or Cyber Monday, some kind of stability issue for users who could not log in. I want to see an increase in the load, at least to 7,000 or 8,000 transactions per second"
"I do not like the performance of the UI. It is really slow."
"Dynatrace could be improved by having a fully functional applications and infrastructure monitoring feature. Their existing stack, which is SNMP-based, does not have full infrastructure monitoring, whereas if we compare it with other solutions like New Relic or Datadog, they have moved into infrastructure monitoring. The second improvement I would suggest is in regards to the cost. So far, Dynatrace is the most expensive APM that we sell, even compared to New Relic. I think they can improve a little bit in terms of the license pricing."
AppDynamics is ranked 2nd in Container Monitoring with 155 reviews while Dynatrace is ranked 1st in Container Monitoring with 340 reviews. AppDynamics is rated 8.2, while Dynatrace is rated 8.8. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AppDynamics is most compared with Elastic Observability, Datadog, Splunk Enterprise Security, New Relic and SolarWinds Server and Application Monitor, whereas Dynatrace is most compared with Datadog, New Relic, Splunk Enterprise Security, Azure Monitor and Elastic Observability. See our AppDynamics vs. Dynatrace report.
See our list of best Mobile APM vendors, best Container Monitoring vendors, and best Application Performance Monitoring (APM) and Observability vendors.
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