We performed a comparison between Appgate SDP and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out in this report how the two ZTNA as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The interface is really friendly. It's simple to understand."
"One of the most important features is stopping lateral movement across our network."
"It is pretty stable."
"The flexibility of the tool is valuable. It is very robust. It has a very robust configuration capability."
"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."
"It is a scalable solution...The support answers your questions very fast."
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"Users get direct secure access to applications over the internet."
"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."
"The solution offers a simplified network infrastructure and security functions and it enables secure remote access for the users"
"Sandboxing, DLP, and SSL inspection engine are the most valuable features of Zscaler SASE."
"The user interface of Zscaler Private Access is excellent. With proper knowledge and expertise, one can efficiently handle intricate enterprise environments without feeling overwhelmed. This leads to exceptional productivity for managed service providers. The user experience is remarkably streamlined, enabling the management of even the most complex enterprise setups without any excessive complications."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."
"It would be better to connect to an application portal from any device. Documentation and support could be better."
"On the cloud, when you make some changes, it may be difficult."
"The user interface should be improved as it is not very easy to work with the updates."
"While Zscaler supports client-initiated connections, it does not support server-initiated connections. This is a feature that Zscaler may consider adding in the future."
"Zscaler Private Access needs to improve its collaboration with applications without compromising security."
"Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."
"SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required."
"The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
"Conflicts arise if you do not have the same management teams on the product."
"An area for improvement would be the ease of configuration."
Appgate SDP is ranked 10th in ZTNA as a Service with 6 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Appgate SDP is rated 8.8, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Appgate SDP writes "Helps us manage traffic-related issues and streamlines access management for the network ". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Appgate SDP is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Waverley Labs Open Source Software Defined Perimeter, Netskope Private Access and Cisco ISE (Identity Services Engine), whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Akamai Enterprise Application Access. See our Appgate SDP vs. Zscaler Zero Trust Exchange report.
See our list of best ZTNA as a Service vendors, best Secure Access Service Edge (SASE) vendors, and best ZTNA as a Service vendors.
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