We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"I find the BPM the most valuable feature."
"The most productive aspect of Appian lies in its ability to develop interfaces, particularly user interfaces. Creating user interfaces is highly productive, when these interfaces are integrated with the original database. In such cases, using record types proves to be a very efficient method of handling data. The synergy between interfaces and record types enhances productivity."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"Appian is a very low code platform. It's very easy to learn and use."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"This solution is very stable."
"Integration is a big plus for me."
"Automation is the most valuable feature of IBM BPM."
"The designer feature, compared to other solutions is easy to use."
"The performance is fine."
"It helps improve your process through continual measurement."
"With the Process Center, I can go to one place and view what all the environments are doing."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"My only request is that they decrease the license costs."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"The ability of the interface to load automatic data is not great."
"I wouldn't say their response time is long, but it could be quicker."
"Lacks business rules management as part of the solution."
"I would like to see the solution be able to interact with other customer software solutions."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"The product is extremely complex to use and administrate."
"The pricing is a little bit high. It's gone up in cost."
"I would say the scalability is very good but it's not perfect. It is much more scalable than it has been in the past but... it does require some work to keep it stable. So that is an area that should be improved."
"There is a lot of room for improvement of the dashboards."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and ServiceNow Orchestration. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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