We performed a comparison between Appian and IBM Cloud Pak for Automation based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"The product has a very good mobile app."
"Form building capabilities and well thought out process modelling are key points to this product."
"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"It has created executable requirements and speeds up the SDLC process greatly."
"There is a version coming out every six months with performance improvements."
"The most valuable features of Appian are workflow management and the ease with which you can build the UI."
"Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems."
"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."
"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."
"I would like to see more features for enterprises. They would also benefit from adding documentation and training on their site."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"It would be nice if you could create your own customized apps when the business needed them."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"We would like to have more granular control for interface styling."
"The graphical user interface could be easier to use. It should be simplified."
"Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."
"Something I would like to see improved is an SQL database connection."
"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."
Appian is ranked 4th in Process Automation with 58 reviews while IBM Cloud Pak for Automation is ranked 20th in Process Automation with 2 reviews. Appian is rated 8.4, while IBM Cloud Pak for Automation is rated 8.0. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM Cloud Pak for Automation writes "Allows us to leverage container-based resiliency and availability modeling, but we're having challenges in finding vendors who have experience in developing on the cloud". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM, whereas IBM Cloud Pak for Automation is most compared with IBM BPM. See our Appian vs. IBM Cloud Pak for Automation report.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.