We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Trellix Helix based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I found most valuable in ArcSight Enterprise Security Manager (ESM) is its good integration with third-party products. The solution also has good core capabilities."
"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
"It makes maintenance very easy."
"The most valuable features of ArcSight ESM are ease of use and readily usable components."
"The solution is pretty stable."
"The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation."
"ArcSight gives us better visibility into threats that were unknown earlier."
"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"The most valuable features include predefined use cases and threatening states."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."
"They also could improve the product by integrating user and identity behavior analytics."
"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."
"The product should include a lot more predefined scenarios so the adopted company will have knowledge and a broader skill set in security and network."
"ArcSight ESM could improve by adding more features and documentation. There needs to be more documentation."
"The stability isn't quite perfect. We occasionally run into problems."
"In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"It should have more cloud connectors. It could also be cheaper."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Integrations could be improved, and the dashboard could be a little better."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Trellix Helix is ranked 31st in Security Information and Event Management (SIEM) with 7 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Trellix Helix is rated 8.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Elastic Security, whereas Trellix Helix is most compared with Microsoft Sentinel, LogRhythm SIEM, Splunk Enterprise Security and Trellix ESM. See our ArcSight Enterprise Security Manager (ESM) vs. Trellix Helix report.
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