Based on our user's reviews, we compared Okta Workforce Identity and Auth0 across several parameters.
Based on the user reviews and considering the overall sentiment, Okta Workforce Identity is preferred over Auth0. Users highly value Okta's seamless integration with various applications and systems, robust security measures, and user-friendly interface. They also appreciate Okta's exceptional customer service and support. While Auth0 also receives positive feedback for its ROI, seamless integration, and user-friendly interface, Okta's customer service and support and its ability to streamline access management processes give it an edge over Auth0.
"The most valuable feature of the product is scalability."
"It supports identity federation, FSO and multi-tenancy."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"It has a lot of customization and out-of-the-box features."
"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"It offers very helpful support. The technical team is very helpful."
"Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works."
"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."
"We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days."
"The product is easy to use."
"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness."
"The most valuable features are ease of operation and visibility."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"The product could use a more flexible administration structure"
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"This is a costly solution and the price of it should be reduced."
"There could be easy integration with IoT devices for the product."
"The price modelling is a bit confusing on the site and can be costly."
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"The solution should have greater on-premises availability, not just cloud and more package customization in its processing."
"We've not had any problems with Okta."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"The training is too costly."
"The solution is very expensive."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
"The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based."
Auth0 is ranked 3rd in Single Sign-On (SSO) with 14 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 58 reviews. Auth0 is rated 8.2, while Okta Workforce Identity is rated 8.4. The top reviewer of Auth0 writes "Has good documentation but improvement is needed in MFA and application configurations ". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and Microsoft Entra Verified ID, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint IdentityIQ, Saviynt and IBM Security Verify Access. See our Auth0 vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors and best Access Management vendors.
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