We performed a comparison between AWS Systems Manager and Microsoft Intune based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Has a variety of automation options."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"The solution is user-friendly"
"The solution's ability to scale is good."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"AWS provides Auto Scaling groups."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"Users can make screenshots, and devices only need the minimal version of iOS."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"It is a very helpful solution."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"We have a BYOD policy, and this solution helps us manage our devices."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"AWS does not have EKS cluster backup."
"Lacks sufficient integrations."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"The current challenge is that we can't pull any incidents from other accounts."
"Additional features can be added as per customer requirements."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"The reporting and cost have room for improvement."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews while Microsoft Intune is ranked 3rd in Configuration Management with 165 reviews. AWS Systems Manager is rated 8.0, while Microsoft Intune is rated 8.0. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation and BigFix, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and Cisco Meraki Systems Manager (MDM+EMM). See our AWS Systems Manager vs. Microsoft Intune report.
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