We performed a comparison between Bigcommerce and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms."BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."
"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."
"It is a very flexible solution."
"The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity."
"The solution is quite stable."
"Ability to quickly add content and manage products along with associated web content easily."
"There is a good community of developers for the platform."
"I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good."
"I find the reports to be the solution's most valuable feature."
"The theme editor that was recently added is wonderful, but it not totally intuitive."
"Multi-tenant infrastructure is a blessing and a curse."
"The connection with Marketing Cloud should be improved."
"There could be more product integration in the ERP space."
"Pricing is a disadvantage because it is expensive."
"There is always room for improvement with any solution."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"The performance of the solution has room for improvement. We sometimes experience some delays."
"Salesforce Commerce Cloud could improve overall customization. Having a template deployment would be a useful feature."
Earn 20 points
Bigcommerce is ranked 14th in eCommerce Platforms while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 28 reviews. Bigcommerce is rated 10.0, while Salesforce Commerce Cloud is rated 8.0. The top reviewer of Bigcommerce writes "Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers ". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "Allows for easy customization according to specific customer needs". Bigcommerce is most compared with SAP Commerce Cloud and HCL Digital Commerce, whereas Salesforce Commerce Cloud is most compared with SAP Commerce Cloud, Adobe Commerce, Oracle ATG and Shopify.
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