We performed a comparison between Bigin by Zoho CRM and Odoo based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Salesforce, monday.com and others in CRM."We can add users and products to the workflows."
"Odoo's setup phase is easy."
"Odoo is flexible and serves us quite well. Its interface has improved."
"Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times."
"It allows us to organize and improve portfolio management."
"The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email marketing, and more, which can greatly benefit businesses."
"Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast."
"What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly."
"With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options."
"Zoho CRM needs to incorporate HRM."
"Odoo has room for improvement in industry-specific features."
"There are features that cannot be opened in the community edition and from a user perspective."
"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."
"Odoo’s asset management, supply chain, and advanced manufacturing should be improved."
"The user interface is not the best."
"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."
"Odoo does not provide integration with other third-party apps like Shopify."
"I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals."
Bigin by Zoho CRM is ranked 39th in CRM with 1 review while Odoo is ranked 9th in CRM with 31 reviews. Bigin by Zoho CRM is rated 8.0, while Odoo is rated 8.0. The top reviewer of Bigin by Zoho CRM writes "A flexible CRM solution that helps to add pipeline details ". On the other hand, the top reviewer of Odoo writes "A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications". Bigin by Zoho CRM is most compared with , whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and Infor M3.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.