We performed a comparison between Blackpoint Cyber MDR and Huntress based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The case interface is Binary Defense MDR's most valuable feature."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution is all encompassing and can incorporate email monitoring."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"I have found it valuable that this solution is always there and always armed."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I would like to see more frequent check-ins with our security status."
"I would like to get more reports from Binary Defense about what they're blocking."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"We found a couple of bugs in the user interface."
"The current reporting system could benefit from improvement."
"The feature we keep asking for is a vulnerability scan."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"Some texts seem to report items as normal too quickly."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"The solution's UI is an area with certain shortcomings that need improvement."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"Some of Huntress' reporting could be improved."
"In the next release, I'd like to see more intuitive dashboards."
Blackpoint Cyber MDR is ranked 12th in Managed Detection and Response (MDR) with 3 reviews while Huntress is ranked 3rd in Managed Detection and Response (MDR) with 12 reviews. Blackpoint Cyber MDR is rated 8.6, while Huntress is rated 9.4. The top reviewer of Blackpoint Cyber MDR writes "Effectively monitors activity coming into endpoints without snapping off". On the other hand, the top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". Blackpoint Cyber MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Sophos MDR, Carbon Black Managed Detection and Response and Microsoft Defender Experts for Hunting, whereas Huntress is most compared with SentinelOne Vigilance, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Bitdefender MDR and Datto Endpoint Detection and Response (EDR). See our Blackpoint Cyber MDR vs. Huntress report.
See our list of best Managed Detection and Response (MDR) vendors.
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