Blue Prism vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Blue Prism
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
7.8
Number of Reviews
86
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Robotic Process Automation (RPA)
9th
Average Rating
7.8
Number of Reviews
30
Ranking in other categories
Process Automation (14th), Intelligent Document Processing (IDP) (7th)
 

Market share comparison

As of June 2024, in the Robotic Process Automation (RPA) category, the market share of Blue Prism is 9.7% and it decreased by 14.5% compared to the previous year. The market share of WorkFusion is 2.1% and it increased by 44.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
Unique Categories:
No other categories found
Process Automation
1.0%
Intelligent Document Processing (IDP)
1.2%
 

Featured Reviews

VM
Dec 17, 2020
A valuable enterprise-level tool with the highest level of security, good scalability, and an option to code separately and write a script
There are a lot of things coming up, such as Discovery Bot and Process Discovery. A lot of other aspects are also maturing. We have definitely started using it for our clients, and it is maturing as a solution, but it is all about how you integrate the enterprise with all the automation projects, such as your chatbot, Conversational AI, and robotics. How they are integrated and talk to each other creates a very good business case with all three aspects. The next level should be about integrating it with other automation tools as well. It can have integration with other tools or automation projects, such as your chatbot, Conversational AI, and robotics.
BB
Feb 2, 2020
Straightforward to set up and easy to use
The most valuable feature is that it is easy to use One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube. Some websites are blocked by China. It is difficult to access, which is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is way more efficient for debugging than other tools."
"We've automated web applications in the banking domain using Blue Prism. This involved automating long and complex banking processes. Every action we automate with the tool generates an audit log, which is safe within the LogRhythm environment. I do find the Decipher feature very useful when it comes to document automation."
"The technical support is very good."
"The most valuable feature is that people with zero coding knowledge can use Blue Prism very well."
"Blue Prism provides both on-premises and cloud versions."
"Blue Prism MAPIEx and the Java Bridge are really great features provided for automating Java-based applications and for allowing mail to send and receive smoothly."
"I use the basic features that are very useful."
"The way you design the flow and configure the activities for the bot is very useful if you are working with any of the BPM or local platforms."
"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."
"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."
"The most valuable feature is that it is easy to use."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"For automating mundane activities, I can recommend WorkFusion."
"The solution is stable, we have not had any glitches or problems."
"In our opinion this group are the leaders in providing RPA solutions."
 

Cons

"Blue Prism features two layers of documentation. If we could make it in one layer, then it would be easy to develop, and it would take less time for developers to complete the task."
"This solution is lacking attended automation, which is the worst thing about this solution."
"Emerging technologies adoption is a challenge for every organization, especially the products which address productivity/automation."
"The initial setup and deployment could be simplified."
"There are some security issues in Blue Prism. The German vendor Servicetrace is way better. This is also reflected in the Gartner report where Servicetrace is mentioned as the tool of choice in high-security environments. So, security, particularly in terms of administration, needs to be improved. We must have the possibility to prevent the administration from taking a look at the ongoing process. When we have restricted data flow, the operations team should not be able to take a look at the data that is processed."
"I have found that community support is lacking for this solution compared to competitors."
"The control room is its worst feature. It can be laggy, and it is not as user-friendly. We're with staying Blue Prism, but we're moving it from on-premises to Microsoft cloud for cost savings. We looked into Blue Prism cloud. It has a lot of features, but it comes with a lot of costs. Right now, we have six spots, and we're only at 13% utilization. The cost didn't really weigh out for us for moving to Blue Prism cloud, but on-premises, it is working for what we need."
"In the next release of this solution, I would like to see support for attended robots."
"The solution is not user-friendly, this is something they should improve."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."
"Because the data is coming from offline, paper-based invoices and sometimes from Excel, data accuracy is the main challenge... Sometimes, WorkFusion has lacked the functionality for extracting the right information from the invoices and we have had to manually correct the format."
"I would also like for it to be NLP-based."
 

Pricing and Cost Advice

"To use Blue Prism, there is a need to pay INR 15,000 per customer."
"Blue Prism is quite costly."
"We have a three-year contract that is paid on a yearly basis."
"Its pricing is okay. Its price is pretty similar to the price of other tools."
"They work on a big partnership kind of program with our organization, and they also give us a lot of discounts. Its price is pretty much comparable to the other solutions like UiPath and Automation Anywhere."
"I give the price of the solution a seven out of ten."
"Due to our financial structure, we need fixed costs. So, a license based on the usage would not be feasible. If we have a license model that is based on tasks per year or something else, it could create a very dynamic range of costs. Due to our public financial input, we have to know what it will cost. So, we have licenses per server. This helps us in planning, and we know exactly when we need additional servers. We can then request additional money for them."
"Its license is costlier than UiPath and AA. They should improve its price. We have a two-year contract with them."
"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
"We are on an annual contract to use the solution."
"My client is using RPA Express, which is available for them to use free of charge."
"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."
"Find it online."
"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."
"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
"I can't speak to pricing. It's a contract signed by upper management."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Financial Services Firm
20%
Computer Software Company
13%
Comms Service Provider
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a while, so we've already hit the roof. We've been with them so long that they are ver...
What needs improvement with WorkFusion?
For non-technical users, it may be easy to use. It depends on what perspective we're talking about. From a business perspective, like manual tasks, it's good. However, it's all about what the devel...
 

Overview

 

Sample Customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about Blue Prism vs. WorkFusion and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.