We performed a comparison between BMC Helix Cloud Security and Prisma Cloud by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Cloud Security Posture Management (CSPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"As a frequently audited company, we value PingSafe's compliance monitoring features. They give us a report with a compliance score for how well we meet certain regulatory standards, like HIPAA. We can show our compliance as a percentage. It's also a way to show that we are serious about security."
"PingSafe offers comprehensive security posture management."
"The management console is highly intuitive to comprehend and operate."
"Atlas security graph is pretty cool. It maps out relationships between components on AWS, like load balancers and servers. This helps visualize potential attack paths and even suggests attack paths a malicious actor might take."
"It is very straightforward. It is not complicated. For the information that it provides, it does a pretty good job."
"The user interface is well-designed and easy to navigate."
"PingSafe's integration is smooth. They are highly customer-oriented, and the integration went well for us."
"PingSafe can integrate all your cloud accounts and resources you create in the AWS account, We have set it up to scan the AWS transfer services, EC2, security groups, and GitHub."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"Role-based security is a valuable feature."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The application visibility is amazing. For example, sometimes we don't know what a particular custom port is for and what is running on it. The visibility enables us to identify applications, what the protocol is, and what service is behind it. Within Azure, it is doing a great job of providing visibility. We know exactly what is passing through our network. If there is an issue of any sort we are able to quickly detect it and fix the problem."
"The container and serverless security is most valuable. It is quite a new technology for this region. Even though containers have been there for a long time, the adoption of containers is very minimal in this region. When it comes to using Kubernetes containers in a complex architecture, there is a lack of security in the market. People aren't aware of the security controls or the process for governance. Container security provided by Prisma Cloud is quite good at filling that gap."
"I've been really pleasantly surprised with how Prisma Cloud is, over time, covering more and more of the topics I care about, and listening to customer feedback and growing the product in the right directions."
"It helps to identify the misconfigurations by monitoring regularly which helps to secure the organization's cloud environment."
"The most valuable features of Prisma Cloud are its cloud security posture management and cloud workload protection capabilities."
"Technical support is quite helpful."
"The most valuable feature of Prisma Cloud by Palo Alto Networks is the CSPM, which we use the most. Additionally, the investigation and alerts are useful, and the creation of queries."
"The solution gives us a lot of visibility across all of our cloud solutions."
"In addition to our telecom and Slack channels, it would be helpful to receive Cloud Native Security security notifications in Microsoft Teams."
"It does not bring much threat intel from the outside world. All it does is scan. If it can also correlate things, it will be better."
"I export CSV. I cannot export graphs. Restricting it to the CSV format has its own disadvantages. These are all machine IP addresses and information. I cannot change it to the JSON format. The export functionality can be improved."
"They can work on policies based on different compliance standards."
"There is no break-glass account feature. They should implement this as soon as possible because we can't implement SSO without a break-glass feature."
"The could improve their mean time to detect."
"They need more experienced support personnel."
"Cloud Native Security's reporting could be better. We are unable to see which images are impacted. Several thousand images have been deployed, so if we can see some application-specific information in the dashboard, we can directly send that report to the team that owns the application. We'd also like the option to download the report from the portal instead of waiting for the report to be sent to our email."
"The UI could be more user-friendly."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"I want the role-based security feature to be improved."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"They could improve more features for the enterprise version of the solution."
"Areas like the deployment of their defenders and their central control need manual intervention. They should focus more on automation. They have a very generic case for small companies. However, for bigger companies to work, we have to do a lot of changes to our system to accommodate it. Therefore, they should change their system or deployment models so it can be easy to integrate into existing architectures."
"The pricing for the solution needs improvement."
"We would like it to have more features from the risk and compliance perspectives."
"Though Prisma Cloud by Palo Alto Networks provides excellent security, is a pioneer in this space, and knows what it's doing, from a user perspective, it would have been better if it was a little easier to use."
"Sometimes we do get false alerts. That should be improved."
"The dashboard can be created at the user level instead of the cloud account level, which will help save time."
"A couple of exporting functionalities should be more user-friendly because if I want to export something, I can get a lot of data visible to that particular CSV."
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BMC Helix Cloud Security is ranked 30th in Cloud Security Posture Management (CSPM) with 5 reviews while Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 82 reviews. BMC Helix Cloud Security is rated 8.0, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of BMC Helix Cloud Security writes "A highly scalable and straightforward solution with a knowledgeable support team". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". BMC Helix Cloud Security is most compared with Red Hat Advanced Cluster Security for Kubernetes, VMware Aria Operations, Threat Stack Cloud Security Platform, Greenqloud qstack and CloudBolt, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security. See our BMC Helix Cloud Security vs. Prisma Cloud by Palo Alto Networks report.
See our list of best Cloud Security Posture Management (CSPM) vendors and best Cloud Workload Protection Platforms (CWPP) vendors.
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