We performed a comparison between Broadcom Clarity and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."it creates visibility across our whole organization. People that were often left in the dark wondering what was happening with projects. Now have an easy solution to see all the information they want to see across the whole portfolio."
"The product is flexible."
"For a very long time, Broadcom Clarity had not developed the old interface that Broadcom no and we were not able to see any new features on the system because of the older UEX. We switched to the new UX at the end of March and it needs some time for the user to react to the new features. But if overall main features are being talked about, the financial part of Clarity is really appreciated."
"The interfaces for project management, portfolio management, and reporting services are always helpful."
"It makes the whole lifecycle of project management a lot easier than using the legacy systems, which we are retiring every few months because of PPM."
"It has highlighted areas in our company that were deficient in resources. It has allowed us to hire, then realize more benefits regarding the number of projects we can get done."
"The most valuable features are the project, resource, and portfolio management processes are combined in one solution. The data is possible to use either in the one or the other process, and we do not need to enter the data multiple times."
"Broadcom Clarity PPM is a high-value product that helps users become productive. It's a very stable, scalable, and fast platform, even from a self management perspective."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The PPM module is an excellent service."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The interface is extremely user-friendly."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The user interface (UI) needs to be improved. Right now, it's not the best."
"The only real improvement from my side - I'm spoiled by things like Trello, with the very easy user interface, things like Basecamp - it's very much a static software project. If I was to focus on something it would be that user interface; making that something that is a joy to use, instead of something that feels like data entry."
"I would like to be able to do time submission and time approvals on mobile rather than have to go in the system."
"Their online documentation is okay. It is not great. It is hard to get to some of the answers to the things that we may be running into, such as use cases that we are trying to fix. So, frequently we have to put in tickets."
"We use a product called TFS and we would definitely like to see integration with that. It's not there right now. Agile Central is the one that is integrated with."
"We use Service Desk Manager as well. We have a custom tool to integrate the two. One of the reasons why PPM was chosen was because, "Well, it must integrate with SDM, because they're the same company." But that was not the case."
"I think user-friendliness is the key. Right now it's really clunky. We're also looking to upgrade, but an upgrade is not going to fix everything. The new UX is good, but there are still a lot of limitations. Once they work through those kinks and get those limitations removed, we'll be able to upgrade."
"I wish patches would be quicker since we're a SaaS customer, and just be a non-event, so we don't have to go through a whole - essentially - upgrade cycle, just to do a patch. As a SaaS customer, I'd like the patch to just happen."
"The product comes with little options out of the box."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The price is too high."
"The configurations are fine, but the user interface could be improved."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"I would like to see some artificial intelligence incorporated into the management functions."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
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Broadcom Clarity is ranked 2nd in Project Portfolio Management with 136 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Broadcom Clarity is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Broadcom Clarity writes "A dynamic solution with a lot of great out-of-the-box calculations, but integration with reporting utilities is a bit painful". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Broadcom Clarity is most compared with Microsoft Project, Jira, Planview Portfolios, Smartsheet and monday.com, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and monday.com. See our Broadcom Clarity vs. ServiceNow Strategic Portfolio Management report.
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