We performed a comparison between Celonis and FortressIQ based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have found the automatic mapping of the processes themselves to be a valuable feature."
"It provides seamless unified views with awesome drill down options."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"Automated root cause analysis and process explorer features are very good. It provides a lot of selections, such as process flow selection, attribute selection, etc."
"What I found most valuable in Celonis is the ease of use. I also like that users can compare and contrast and derive any KPIs, keep track and see what's happening within the process via Celonis."
"I would rate the stability a ten out of ten. It's very good. It offers good data consistently."
"The solution offers very good division management."
"The most valuable features are process mining, task mining, business analytics, and machine learning."
"The process mining capability of the solution is valuable."
"The support is responsive and reliable."
"They should leverage the solution's machine learning algorithms."
"The process analytics could be a bit easier."
"They need to provide readymade value stream mapping."
"The product must focus on training for low-code and no-code people."
"The task mining feature of Celonis needs improvement because it's more challenging than it looks."
"Lacks a couple of algorithms that can better identify bottlenecks and provide a better view of them."
"The support costs are very high."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
Celonis is ranked 1st in Process Mining with 44 reviews while FortressIQ is ranked 9th in Process Mining with 2 reviews. Celonis is rated 8.4, while FortressIQ is rated 4.0. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of FortressIQ writes "The product has good process mining capabilities, but it is very expensive". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and ABBYY Timeline, whereas FortressIQ is most compared with UiPath Process Mining. See our Celonis vs. FortressIQ report.
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