We performed a comparison between Celonis and Process Mining Group ProM based on real PeerSpot user reviews.
Find out what your peers are saying about Celonis, UiPath, Automation Anywhere and others in Process Mining."The product helps clients visualize potential savings by minimizing human errors and reducing manual work."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"The real-time replication was just implemented and is quite useful."
"Action Flows are good."
"My two favorite features are execution management and process intelligence, which provide 360-degree data."
"Celonis’ Process Cockpit is valuable."
"We use the tool for supply chain transformation. The tool has helped us find the bottlenecks in the supply chain like where the delay occurred in delivery, payment, etc. We had to extract two years' of data from the SAP system and an internal tool. We fed the data into Celonis and it created a process map for us with hundreds of variations. It has helped us see where exactly the bottleneck was. The tool has also helped us generate a lot of reviews and KPIs. It has helped us to find the problem and the remedy through process optimization."
"The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable."
"The most valuable feature of Process Mining Group ProM is the toolkit it provides all kinds of variants of process mining. They have one option that you can visualize which processes you mine, and that's a very powerful tool."
"The marketplace should offer process connectors for Oracle JDEdwards, and Peoplesoft."
"I have noticed Celonis and Azure, as Infrastructure-as-a-service do not communicate well with each other. Since Celonis has recently acquired PAF they would try to synergize their operations with Microsoft tools. In the next couple of years, they should be more connected to the Microsoft ecosystems. In the long term, they should integrate more with SAP which is a partner of Microsoft. This would result in cost efficiencies."
"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."
"The product must focus on training for low-code and no-code people."
"It would help if they had more integrations and automation features."
"With Celonis, the way to use the product is one of the main difficulties users face in our company."
"Lacks a couple of algorithms that can better identify bottlenecks and provide a better view of them."
"The solution needs to implement more automation aspects into the product. Right now, it's lacking."
"Process Mining Group ProM could improve user-friendliness and the error messages that are provided are not helpful for end users."
Celonis is ranked 1st in Process Mining with 44 reviews while Process Mining Group ProM is ranked 11th in Process Mining with 1 review. Celonis is rated 8.4, while Process Mining Group ProM is rated 8.0. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of Process Mining Group ProM writes "Powerful tool, beneficial process mining variants, and scalable". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and ABBYY Timeline, whereas Process Mining Group ProM is most compared with .
See our list of best Process Mining vendors.
We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
