We performed a comparison between Centreon and vRealize Network Insight based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Centreon's most valuable feature is Opsgenie."
"For servers and for applications, it was very, very efficient."
"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."
"We have a single GUI where we can view the status of all our infrastructure."
"It is decentralized, which is better, because you can reduce the load from a single system. Also, you get a better view because it's more independent. Then, for the management, it's nice because they have one central system. With that, they can manage all the other systems, as well. This means they don't have to configure each system by system. They can configure it from one single interface."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"It allows us to go from virtual through NSX, up to the core, and see all of that in one pane of glass, it's pretty easy."
"It's very user-friendly in the sense that the querying is just regular language like you and I speak or write. You don't need to know any SQL-query type of language to be able to get what you want out of it."
"It gives the visibility that was either broken or there in pieces only. This solution provides a unified view of the whole system, back and forth. It has helped to reduce time to value, increase performance, more easily manage networks, and provide deep visibility."
"Whenever we say "valuable" with respect to the network, it's more towards the security. The firewall rule issues it shows us and the recommendations that we get from vRNI are the most valuable features because they are actually making our network more secure."
"The most valuable feature is the profiling of the applications for micro-segmentation... It has made the migration to NSX much easier. Most of the sys admins within the smaller silos, they have no idea what ports are needed to run their stuff at all. I am pretty sure the micro-segmentation would never, ever have occurred without it."
"A lot of time is saved when you use this type of software solution for the network. We have moved systems into the new data center and the servers and systems are much faster because of the very low latency between virtual machines."
"It allowed us to set up NSX and to do microsegmentation, without all of the pain points of having to determine each port and each IP address that needed to have access, and which ones needed to be blocked."
"The most valuable feture is NetFlow to help us understand how VMs communicate with each other over ports that are known and ports that are also unknown to us. Our company is a security company, so it's very important for us to know exactly which VMs are doing what at all times."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."
"Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and the filtering is needed."
"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."
"I would like to see a better UI, one which is more responsive."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"This solution lacks service monitoring in the cloud."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."
"vRNI needs more remediation where it hooks into NSX."
"I'd like to see better support for being able to search the hardware NetFlow data. It ingests fairly well, but you can't tell, in a lot of cases, what source the data came from. I'd like to see more support for picking specific sources. That way you could really make a compelling use case. There are also some difficulties where it can't exactly trace the path between source and destination but if you hit the reverse flow on the same search it shows the entire path."
"I would like to see them expand the capabilities to infrastructure types other than just VMware."
"There are some random glitches in the Web UI, but they are usually pretty cosmetic in nature. I don't really seem to use any browser other than Chrome with it. I also get some weird errors from time to time on the hardware NetFlow Collectors, where it doesn't sync data."
"There's enough information there, especially in the visualizations, but I would love to see this in a kiosk mode, where I could have a dashboard for interested stakeholders to see and appreciate what's going on. Then, moving on to a more practical level for our Help Desk, our operations team could benefit by seeing, in real-time, a visual view of the network."
"If it were more application-aware, more descriptive; if it were able to determine the application that is actually doing the communication, that would be easier. More application information: which user or account it's accessing, is it accessing this application, doing these calls, if it is accessing a script, what script is it accessing. Things like that would provide deeper analytics so I can track what's going on. It would not just be, "These people shouldn't be talking," but who is actually doing these calls."
"The UI, even though once you get to know it, it's easier, still it's hard to figure out by yourself. You have to go read, watch videos. It has a lot of data on it. So that is an issue."
"Support could be much better."
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Centreon is ranked 11th in IT Infrastructure Monitoring with 27 reviews while vRealize Network Insight is ranked 24th in IT Infrastructure Monitoring with 44 reviews. Centreon is rated 8.6, while vRealize Network Insight is rated 8.6. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of vRealize Network Insight writes "Provides deep analytical insights and makes migrations efficient with dependency mapping". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Nagios XI, whereas vRealize Network Insight is most compared with ThousandEyes, NETSCOUT vSTREAM, AppNeta by Broadcom, Zabbix and VMware Aria Operations for Applications. See our Centreon vs. vRealize Network Insight report.
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