We performed a comparison between Check Point Web Gateway and Cisco Umbrella based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The implementation of this tool was straightforward."
"Application control allows the administrator to create granular policies based on users to allow, block, or limit access."
"I think this solution is very helpful to our customers because its cloud-based security can be deployed quickly and maintained easily."
"It is very stable."
"The most valuable features of Check Point Web Gateway are all the IPS. However, what matters for users is content and web filtering."
"One of its rather outstanding capabilities is its ability to add an extra layer of protection to our company's internal network."
"The interface is simply amazing."
"The product covers all the security needs of roaming users."
"The most valuable features of this solution are the Web Filtering and the APT."
"One of the great advantages of Umbrella DNS is that it's really simple to deploy. It's easy to install, the users do not notice that it's there, and it doesn't interfere with your work. The simplicity and transparency are great advantages of Cisco Umbrella."
"Provides dependable DNS monitoring of external devices."
"For me, it's important that I get a connection to my corporate network in a secure and fast way. This product just runs in the background and doesn't need any attention. For me, as a user, it's perfect."
"It provides centralized, device-agnostic management of the Internet experience."
"We use Cisco Umbrella for DNS filtering and as a secure gateway."
"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"It is expensive. Its price should be better."
"The learning curve is complex for new users."
"For the most modern versions, there currently is no documentation, or it is more difficult to find it."
"Perhaps the latency in the administrative part of the portal would be a point of improvement."
"The support team’s response is not fast."
"The support must be faster."
"There is room for improvement in support because the solution needs multiple regions to reach certain features and validations."
"I would like to see improvement in the tool's availability."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"I would like to see more integrations with more products. Some of the integrations need to be simpler as well. For example, the integration with Cisco Secure Firewall could be simpler. It would be good to make reporting simpler. For those who don't use SecureX, it would be good to make Umbrella really simple to use upfront. It's not a difficult product, but it can be daunting for someone who isn't exposed to it because there are so many options."
"They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella."
"The solution's technical support is not very good."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."
"It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
Check Point Web Gateway is ranked 11th in Secure Web Gateways (SWG) with 21 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Check Point Web Gateway is rated 8.4, while Cisco Umbrella is rated 8.8. The top reviewer of Check Point Web Gateway writes "Provides secure perimeter defense and scalability for the banking industry". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Check Point Web Gateway is most compared with Zscaler Internet Access, Symantec Proxy, Forcepoint Secure Web Gateway and Cisco Web Security Appliance, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection. See our Check Point Web Gateway vs. Cisco Umbrella report.
See our list of best Secure Web Gateways (SWG) vendors.
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