We compared Cohesity DataProtect and Commvault Complete Data Protection based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Commvault may need to lower its price to attract customers in certain regions and customer segments.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems.
"Cohesity has very simple reports to help you stay in the know of which servers are being backed up or not."
"The SQL Backup and Restore is very easy."
"The implementation and training are all done through the sales engineer, which provides for a seamless and great experience when it comes to starting with a new vendor."
"Cohesity DataProtect is more of a unified solution, which is also trying to expand for ransomware protection."
"Backups are quick and painless to set up."
"The initial setup is easy."
"We are looking forward to the next release, so we can take advantage of the AHV backup for our Nutanix environment."
"Several features enable us to perform fast recovery, such as instant fast recovery. All our virtual machines protected with the product can be quickly restored to another healthy environment with minimal downtime for our main customers. These features have significantly improved our recovery time objectives."
"It's great for getting data back."
"They have a strong development team and are market leaders in the space."
"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."
"It is a scalable solution."
"It integrates redundant storage and preserves jams in a storage area, providing up to 70% compression rate."
"With the use of the cloud, the solution is easy to learn."
"We recommend this product for people who are running the Oracle Virtualization Manager."
"This is a very stable product."
"The support is pretty bad."
"The error handling could be improved."
"Add the ability to delete View Boxes and External Targets in the GUI."
"We have Oracle databases running on Linux servers in our environment and we have found the Oracle backups were quite complex to setup."
"I would like to see Microsoft Exchange DAG supported as soon as possible."
"Features I would like to see include a more visible data lifecycle monitoring tab, and an easier to read backup status dashboard."
"In terms of what could be improved, it just needs some maturity."
"The support team sometimes takes a long time to resolve issues, although, in our experience, these have been specific things like SQL blobs."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"There are two ways to use it and I prefer the web-based one over the app. I wish they were a little bit more matched in what they offer because the features aren't as available in the web-based interface as they are in the app."
"With respect to the cloud, they need to offer more integrations."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them. We should easily be able to glance at all issues. If I had not gone with the on-premise version, I would have had regular reports with the cloud version. It would be an advantage if they increase the compression rate of the backup. I am keeping it on-prem, so I'll need more disks depending on the policies that I have in the retention period. Its price could also be lower. If a good solution can be cheaper, it is always an advantage."
"The HTML interface is a remarkable improvement. However, there are still some features that are not available in that interface that are available in the Java console, but I'm sure that will come with time."
"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."
Cohesity DataProtect is ranked 8th in Backup and Recovery with 67 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Cohesity DataProtect is rated 9.0, while Commvault Cloud is rated 8.6. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Veritas NetBackup and Veeam Backup for Microsoft 365, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup. See our Cohesity DataProtect vs. Commvault Cloud report.
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