We performed a comparison between CrowdStrike Falcon Complete and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The case interface is Binary Defense MDR's most valuable feature."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"Falcon Complete's best features are its detailed reporting and user-friendliness."
"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."
"It has good security features."
"I have found AI technology most valuable in the solution."
"I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware."
"It is an endpoint protection product. It has a very good reporting engine and dashboard. It has a good set of endpoint controls. It provides an effective set of protections. When we throw malware and stuff like that at it, it is able to stop them."
"Its ease of use is valuable. Nothing is left to you."
"Falcon Complete's best feature is detection. The interface is also user-friendly."
"It is a scalable solution."
"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."
"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."
"The product gives us good visibility into what is happening inside the company."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"The current reporting system could benefit from improvement."
"I would like to see more frequent check-ins with our security status."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"We found a couple of bugs in the user interface."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"It would be better if they offered other language options. It's only in English, and in Latin America, we mostly speak Spanish."
"We'd like the pricing to be a bit lower in the future."
"Its support should be improved. The product is amazing, but the problem is that their support team is overconfident about the product. If something happens, they don't listen. They keep arguing with the customer. It should have more reporting. Reports are not that customizable. We need customizable reports for our customers, but they not there in CrowdStrike as well as SentinelOne."
"CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."
"The simplicity of CrowdStrike Falcon Complete's content control and firewall management should be improved."
"The technical support is satisfactory, but there is room for improvement to enhance it."
"The solution should be lighter because it currently uses a lot of computing sources."
"The solution is geared more towards larger organizations, so it can be difficult for organizations with smaller budgets to utilize the solution."
"Sophos MDR lacks integration with MDM solutions."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"Sophos MDR's support and basic training of their devices could be improved."
"One of the limitations that we have found is with communications and the languages in different countries."
"Endpoint protection is very slow."
"Its technical support could be better."
"The solution is expensive for customers."
CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 75 reviews while Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 21 reviews. CrowdStrike Falcon Complete is rated 8.6, while Sophos MDR is rated 8.6. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Red Canary and Huntress, whereas Sophos MDR is most compared with SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Trend Micro Managed XDR, Bitdefender MDR and Microsoft Defender Experts for Hunting. See our CrowdStrike Falcon Complete vs. Sophos MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
