We performed a comparison between CrowdStrike Falcon and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"NGAV and EDR features are outstanding."
"The product detects and blocks threats and is more proactive than firewalls."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most valuable feature of CrowdStrike Falcon is crowdsourcing intelligence."
"The solution offers great stability."
"The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate."
"It's very easy to set up."
"The initial setup is a very fast process."
"The CrowdStrike Falcon agent is very lightweight. Users never complain about their PCs getting stuck and things like that."
"We have a small IT Team, and this allows us to get sleep at night, knowing that someone else is taking care of any incidents that occur."
"There are two things which customers really like about CrowdStrike. If they buy managed services from CrowdStrike, it offers them detection of security issues in one minute. If you buy their professional services, they offer insurance where you can claim up to $5 million if there's a breach. This is a huge upsell for customers."
"Performance is very good."
"I use this solution for data blocking, software protection, and frame protection."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"It helps us quickly address potential issues and provides us with valuable insights."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"Able to quarantine any malware."
"The initial setup is very straightforward."
"The most valuable feature is Data Loss Prevention (DLP)."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution should address emerging threats like SQL injection."
"We have had to open a case with the technical support to get some issues and bugs resolved."
"Basically, they don't cover legacy OS or applications. That's the only issue we're concerned about"
"The performance could be better."
"The ability to receive text alerts natively in the console would be kind of cool."
"The pricing is a bit too high."
"I think there's an opportunity to enhance the AI or at least the traps to say, if something changes from this baseline, let us know and flag it."
"We encounter occasional issues, such as when disabling network access for a host that uses CrowdStrike."
"The price is too high."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"The endpoint protection could always be stronger."
"No built-in vulnerability scanner for management solutions."
"Notifications are not very good with Trend Micro."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 106 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. CrowdStrike Falcon is rated 8.8, while Trend Micro ServerProtect is rated 7.8. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro ServerProtect is most compared with Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Kaspersky Endpoint Detection and Response Optimum and Bitdefender GravityZone Enterprise Security. See our CrowdStrike Falcon vs. Trend Micro ServerProtect report.
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