We performed a comparison between CrowdStrike Falcon and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Impressive detection capabilities"
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"This is stable and scalable."
"The most valuable feature of CrowdStrike Falcon for me is its unified sensor, applicable across all models."
"Overall, what I found most valuable in CrowdStrike Falcon is its good mechanism. It also has a good reporting feature. CrowdStrike Falcon is an invaluable tool because, through it, you can take quick action, for example, when an OS is missing specific patches."
"Regarding features, I appreciate its integration capabilities with identity providers...Stability-wise, I rate the solution a ten out of ten."
"CrowdStrike Falcon's most valuable features are the lightweight agent which has absolutely zero performance issues. There is no performance deterioration on the laptop on the network. It is a signature-less antivirus and anti-malware solution, it doesn't depend on signatures which better protects the systems."
"CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools."
"I like the dashboard nature of it. Everything is clickable, linkable, and information is easy to obtain and find. How it presents that information is probably the biggest win as far as the information correlation aspect. The presentation of it is very good."
"CrowdStrike Falcon has done an excellent job at detecting breaches. It has allowed us to stay in business and keep our systems up."
"The feature that I find to be the most valuable, is being able to look at the system analysis and being able to baseline what is installed on the system."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"The most valuable features are the DLP and anti-virus functionality."
"The most useful feature is endpoint security."
"Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable."
"The solution integrates well with other Trend Micro products."
"Trend Micro is easy to use and it has good security features."
"The solution should address emerging threats like SQL injection."
"The solution is not user-friendly."
"Detections could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution is not stable."
"We'd like to see more one-to-one product presentations for the distribution channels."
"ZTNA can improve latency."
"The support needs improvement."
"Some of Falcon's features are a bit pricey."
"CrowdStrike costs a little more than its competitors."
"I've found that CrowdStrike's technical support could benefit from increased technical expertise."
"It can be expensive depending on the features you select."
"CrowdStrike Falcon sometimes wrongly flags things as malicious. Let's say a user is active on Chrome only. Sometimes, our cross-segmenting will fetch from the backend data and show that it is malicious because of memory or CPU utilization."
"CrowdStrike Falcon by itself does not supply in-depth reporting."
"CrowdStrike Falcon could improve by having an easier way to search and use the interface for extracting queries from the data. The interface could improve."
"I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"It is onsite. It does have its challenges in terms of scalability."
"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud."
"This product is not very simple and in fact, kind of hard for some people to understand."
"It could be faster in responding to new threats like ransomware."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 112 reviews while Trend Micro Smart Protection is ranked 30th in Endpoint Protection Platform (EPP) with 41 reviews. CrowdStrike Falcon is rated 8.6, while Trend Micro Smart Protection is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, HP Wolf Security and Microsoft Defender for Endpoint. See our CrowdStrike Falcon vs. Trend Micro Smart Protection report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.