We performed a comparison between CyberArk Privileged Access Manager and Fortinet FortiClient based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable product."
"On the customer accounts side, our account managers are responsive. If you ask them, they will get you whomever you need."
"Technical support has been very responsive in navigating challenges. It is very easy to open a ticket."
"I really like the PTA (Privileged Threat Analytics). I find this the best feature."
"The ability to develop and deploy applications with no stored secrets is very valuable."
"It is scalable."
"CyberArk Privileged Access Manager is stable."
"The most valuable feature is that it always provides flexibility, password quality and one-time user check-in and check-out."
"We like its centralized administration, integration with Active Directory, deployment, and stability of the connection."
"It is very powerful."
"This solution makes it easier to work from home."
"Fortinet FortiClient offers a vulnerability test feature, allowing us to monitor end-user devices. This includes ensuring necessary updates, such as Windows updates, are not overlooked."
"The solution's most valuable feature is its integration capabilities. The processing is fast and the reporting is also very good."
"For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful."
"It's easy to use, easy to deploy, and I have more visibility over my network that shows which users are connected to the firewalls, which users are connected to the network, and what they're accessing."
"It's pretty stable, and I don't have any problems with it."
"It's hard to find competent resellers/support."
"The continuous scanning of the assets is limited to Windows and Unix. We like to have the solution scan any databases, network devices, and security devices for privileged accounts. That would be very helpful."
"It needs better documentation with more examples for the configuration files and API/REST integration"
"CyberArk PAM could greatly benefit from an under-the-hood update; integrating machine learning algorithms could provide predictive insights."
"Report creation could be improved. The policies could be more customized."
"The major pain point that we have is the capacity of CyberArk due to the sheer volume of NPAs that we are managing. We are a large organization and we have hundreds of thousands of non-personal accounts to manage. We have already found out that there are certain capacity limitations within CyberArk that might introduce performance issues. From my perspective, something that would be valuable would be if the vault could hold more passwords and be more scalable."
"PAM could be more user-friendly and CyberArk could update the documentation to include more real-world examples. You have to learn it yourself through trial and error. In particular, the online documentation should have more information about troubleshooting."
"Our DevOps team is looking in the direction of cloud, because we are not in it today. We are hoping to build it with Conjur from the ground up."
"The features for application control and device control must be improved."
"There is lagging in some of the authentication tools to support the newer versions, this is happening because they are not supported."
"Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good."
"In the next release, I would like to see an additional layer of security added."
"The connectivity could be improved."
"The current version of this solution does not show the malicious websites that have been visited. They should add this to an upcoming release."
"In terms of improvements, their SSL VPN tunnel can be a lot better. I've seen other products that have got much better VPN features than Fortinet. Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Their support is quick, so we are able to resolve and move forward. In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. It should give a pop-up on the client itself. Because I'm on the admin side, I can also see this information in the log. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. If the users get a message explaining why and what is happening, it is easy for them to understand."
"Initially, the support was very poor. It is getting better, but they should continue to improve this."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while Fortinet FortiClient is ranked 15th in Endpoint Protection Platform (EPP) with 86 reviews. CyberArk Privileged Access Manager is rated 8.8, while Fortinet FortiClient is rated 8.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Fortinet FortiClient is most compared with OpenVPN Access Server, Fortinet FortiEDR, Microsoft Defender for Endpoint, Microsoft Azure VPN Gateway and Kaspersky Endpoint Security for Business. See our CyberArk Privileged Access Manager vs. Fortinet FortiClient report.
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