We performed a comparison between CyberArk Privileged Access Manager and Fortra's Powertech Identity & Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."It helps our customers in their software requirement imports."
"Creating policies and the password rotation feature have been valuable. We don't have to memorize our password for the ADM account."
"Because we now have the ability to grant access to management utilities like DNS Manager, Sequel Studio, and MMC, in a secure fashion, without system admins being required to continually reenter various passwords that are stored who knows where, it has really made the system admin's job much easier. It has made the PSM's job much easier. It has made the auditor's job and the security team's job and the access manager's job significantly easier, because we're able to move much more quickly toward a role-based access management system, and that is really streamlining the whole onboarding/offboarding management process."
"The biggest feature is the security of the overall solution. It's very secure. The vaulting technology and the number of security layers involved in the vault, where privileged accounts are actually stored, is the heart of the solution."
"It supports lots of requirements in the privileged access management area."
"The risk of lost password and forbidden access to resources has been drastically reduced which increased the security level for the entire company,"
"The most valuable feature of CyberArk Privileged Access Manager is privileged threat analytics."
"It gives us the capability to rotate passwords."
"HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"Many of the infrastructure folks who use the product dislike it because it complicates their workflow. They get a little less control, and they have to go through a specific solution. It proactively logs in for them, which obfuscates some of the issues that they may be troubleshooting."
"I'd like to see a more expansive SSH tunneling situation through PSMP. Right now you have an account that exists in the vault and you say, "I want to create a tunnel using this account." I'd like to see something that is not account-based where I could say, "I want to create a tunnel to this machine over here," and then authenticate through the PSMP and then your tunnel is set up. You wouldn't need to then authenticate to a machine."
"We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process."
"In the beginning, CyberArk Privileged Access Manager didn't have a multifactor authentication feature, so that was an area for improvement, but now it's part of the solution. Having just one console for two CyberArk products would be good, particularly for the CyberArk Privileged Access Manager and the CyberArk Endpoint Privilege Manager, with the latter being a product for endpoint management that supports the workstations and allows you to manage workstations. In the next update of CyberArk Privileged Access Manager, it would be good to have a local agent where you can manage all users and processes, and have an agent on the servers such as Linux and Windows."
"As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes."
"The solution should be able to mitigate internal threats"
"We don't often contact technical support, but when we do it, the response could be faster and better."
"Sometimes the infrastructure team is hesitant to provide more resources."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while Fortra's Powertech Identity & Access Manager is ranked 38th in Privileged Access Management (PAM). CyberArk Privileged Access Manager is rated 8.8, while Fortra's Powertech Identity & Access Manager is rated 5.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Fortra's Powertech Identity & Access Manager is most compared with .
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