We compared Datadog and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support responses, especially in the Asia-Pacific region. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Datadog is praised for its customizability, easy setup, and robust AI features, but some users say it has room for improvement in areas like usability and integration. Datadog’s pricing and customer service received mixed reviews. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"We can manage the entire system across the network and troubleshoot the pain points."
"We find they have a very helpful alert system."
"The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment."
"The integration into AWS is key as well as our software is currently bound to AWS."
"Using the data, our operation teams works with the dashboards to get their statistics, analytics, etc."
"It has a high-level insight into the infrastructure model of the application and provides important detailed data on the host and metrics, which is the main concern of our customers."
"It has enhanced the performance of my team."
"Datadog has made it much easier to have a central place for people to look for logs and made it much easier to notify them of any elevated error rates or failures."
"The feature I have found most valuable is when I can reuse existing monitors and alerts for new dashboards."
"Nagios XI helped me to draw the network and check for system failures."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"This is a very good solution and it is simple to use, for any company."
"The solution has a lot of plugins and scripts integrated with it."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"The installation is no problem. I've installed Nagios several times."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"The Wi-Fi side needs improvement."
"There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect."
"As a new customer, the Datadog user interface is a bit daunting."
"It can have an artificial intelligence component. Even though I can seamlessly look at end-to-end security, it would be better to have alerts and notifications powered by an AI engine. I am not sure if they have an AI component. We have not reached out to them or looked at it, but this is something that I keep on talking about within our company in terms of features. Such a feature would be good to have, and it would further optimize my Security Ops team's abilities."
"I think better access to their engineers when we have a problem could be better."
"When I started using it years ago, it had stability problems. I remember, specifically, we ran everything in Docker containers. There were some problems getting it into a Docker container with very specific memory limits."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"Datadog could have a better business analysis module."
"Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"Nagios XI can improve its GUI for users with a new look."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"The Configuration Wizard needs improvement, because not all vendors are present."
"It can be quite difficult to know which drivers and agents to use when setting up."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
Datadog is ranked 2nd in Network Monitoring Software with 137 reviews while Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews. Datadog is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Datadog vs. Nagios XI report.
See our list of best Network Monitoring Software vendors, best Cloud Monitoring Software vendors, and best IT Infrastructure Monitoring vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.