We compared Deep Instinct Prevention Platform and SentinelOne Singularity Complete based on our users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Users were impressed by Deep Instinct’s AI-driven approach and ability to detect and prevent zero-day malware. They also appreciate its proactive defense mechanisms. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption.
Room for Improvement: Deep Instinct Prevention Platform could improve its documentation, forensic capabilities, and logging system. Users say Deep Instinct’s AI model could be more transparent, and the solution could be better adapted to multi-tenant use cases. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Ease of Deployment: Deep Instinct Prevention Platform is somewhat complex to set up, requiring multiple steps and some training. The total deployment time may take months. Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Service and Support: Users praised Deep Instinct's customer service and support for their swift response and overall helpfulness. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Pricing: Deep Instinct Prevention Platform is cheaper than many competing solutions, and support is included with the basic license. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Deep Instinct Prevention Platform’s noteworthy benefits include time savings, reduced false positives, and effective prevention against unknown threats. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Deep Instinct Prevention Platform offers a unique perspective on cybersecurity, with a focus on behavioral analysis and deep learning-based prevention. It also requires enhancements in its interface, administration, and logging system. SentinelOne Singularity Complete is considered a comprehensive, dependable solution with advanced features, such as the ability to reverse ransomware encryption. Users also praised its painless setup process and responsive customer support. At the same time, Singularity Complete received mixed reviews for pricing. Users also asked for better reporting and AI/ML capabilities.
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The solution was relatively easy to deploy."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Deep Instinct complements the solutions we already have. You don't need to rip and replace any antivirus or endpoint that you have. It's easy to use and it's easy to have it side-by-side with other solutions. That makes it really easy to have an additional level of protection, rather than to hassle with doing solution migration."
"It has a very low false-positive ratio. That is important because it means we're not wasting time... We're able to run that entire 20,000-endpoint base with just a handful of engineers."
"The product offers integration capabilities and is also easy to use."
"I really like the behavioral analysis feature, because it looks at all the different things, like arbitrary shellcode and reflective DLL. It looks at a lot of things that threat actors use as threat vectors to get into the environment."
"The most important thing is that it is for prevention. It prevents attacks of any type of malware. Normally, what we've seen in other products is that they are not for prevention. They isolate a possible threat that they don't understand or know about, and then they check it with our database to see if it needs any correction or elimination. This means that the threat is already inside a customer's base, whereas Deep Instinct prevents a threat from getting in. Prevention is basically done by an agent in each installation, PCU, or product. An agent has its own intelligence to be able to detect if it should stop a threat or not. It has been taught. It is like a brain that has been taught to react according to any possible threat. Deep Instinct is very light. It doesn't take too much CPU attention or memory. It doesn't slow down the performance. You don't really realize any change in the performance, which makes it very different from other solutions. They are usually heavy for the users."
"The support is very good. They reply and respond very quickly."
"Deep Instinct was a strategic complement to our Open XDR platform."
"The CPU consumption is low compared to what I have been using in my current environment, which is Sophos. The footprint is a lot smaller, about a quarter of Sophos. It is very small."
"Its ability to interact with other third-party tools has been great for us. It can work through APIs and partners and integrate well."
"SentinelOne has improved the overall security posture of the firm without creating a lot of hassle for our end users. Everything is a bit more secure. We think Singularity Complete has helped us reduce our organizational risks."
"Device control and network control are valuable."
"I am particularly interested in the new app vulnerability module that is included with the Singularity Complete edition."
"The Deep Visibility feature is the most useful part of the EDR platform. It gives us good insights into what is actually happening on the endpoints, e.g., when we have malicious or suspicious activity. We came from a legacy type AV previously, so we didn't have that level of visibility or understanding. For simplifying threat-hunting, it is extremely useful, where traditional techniques in threat hunting are quite laborious. We can put in indicators of compromise and it will sweep the environment for them, then they would give us a breakdown of what assets have been seen and where they have been seen, which is more of a forensics overview."
"It's quite scalable."
"I appreciate that it is easy to review incidents that have been detected by the behavioral AI or the SentinelOne Cloud."
"The threat detection and prevention capabilities are valuable, providing development programming support that enables us to perform fair investigations."
"The support needs improvement."
"I haven't seen the use of AI in the solution."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"ZTNA can improve latency."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Cannot be used on mobile devices with a secure connection."
"The solution is not stable."
"Making the portal mobile friendly would be helpful when I am out of office."
"It would be nice if there were options where, if I have to do SIEM integration, I could do so from the UI: Just pick and choose what SIEM solutions the customers use and have options to have out-of-the-box connection facility."
"If they can bring some additional, complementary solutions, like network scanning and the like, that will help. If they had some sort of a firewall which could help detect DDoS attacks and other things, it would be an improvement"
"If the client is working remotely and doesn't have a VPN then the deployment is difficult to do."
"I would like to see improvement in the user interface so that the user has more control. For example, it would be good if a user could change their grouping if they want to be part of another group. Or if I want to right-click and scan a specific file that I just imported, that would be helpful. Sometimes you just want to do an extra scan to make sure you're safe."
"I think it's probably the administration, especially the administration platform, which could be improved in the solution. It's clunky and hard to navigate, especially for inexperienced technicians."
"I would love to see a really exceptional, outstanding level of reporting. I know that's like asking for a unicorn to leap out of the sky with any of these products... When everything works, clients began to wonder: "Everything's fine. Why do we need you?" That's where the reporting capabilities would allow us to really demonstrate: "Hey, here's what's actually going on, Mr. Customer.""
"There's an issue in the installation process where you can't install it unless you disable the built-in Windows Bitdefender antivirus. So, you have to manually disable Microsoft Bitdefender in order to install Deep Instinct. So, that makes it impossible to do a network rollout unless you manually visit each computer, which is ridiculous."
"I am looking forward to them adding Linux in Q1 or Q2 of 2019, as this is often requested by my partners and customers. Currently, Deep Instinct only has Windows, Mac, Android, and iOS."
"With respect to product patches, it should have the ability to patch directly from SentinelOne, rather than be presented with a list and have to do it separately."
"The solution should include USB blocking for specific machines."
"The ability to integrate this product with an antivirus solution would be welcome. Even consolidation with more security products, like Umbrella networking abilities etc. to provide more on this platform, that would be great."
"I rate Singularity Complete a seven out of ten for affordability. It's more expensive than our previous solution, but it does its job well. At the same time, there is some room for improvement. Cheaper is always better."
"SentinelOne could improve by reducing the price."
"It is not so much on the Singularity platform itself, but they have their own built-in SIEM that is included with it. That needs to evolve a little bit. It is relatively basic in its capabilities. They have potential there for a great product and a needed product too. Having some kind of SIEM capability with the endpoint solution will save me from buying a bigger SIEM or buying another one. I could just use the one that comes with my endpoint solution."
"The previous vendor had a lot more features and capabilities under the license. For example, I lost DLP as Sentinel One does not have DLP."
"Improvement seems necessary, especially with the focus on enhanced support."
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Deep Instinct Prevention Platform is ranked 25th in Endpoint Protection Platform (EPP) with 18 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews. Deep Instinct Prevention Platform is rated 8.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Deep Instinct Prevention Platform writes "Bolsters prevention with great detection and response capabilities". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Deep Instinct Prevention Platform is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, CylancePROTECT, Cortex XDR by Palo Alto Networks and Intercept X Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our Deep Instinct Prevention Platform vs. SentinelOne Singularity Complete report.
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