We compared Dell ECS and Dell PowerScale (Isilon) based on our user's reviews in several parameters.
In comparing user reviews of Dell ECS and Dell PowerScale (Isilon), Dell ECS is praised for its efficient performance, while Dell PowerScale (Isilon) shines for its exceptional data scalability. Dell ECS receives positive feedback for its reasonable pricing and satisfactory ROI, whereas Dell PowerScale (Isilon) is commended for its prompt customer service and support. Both products have areas for improvement, with Dell ECS needing enhancements in reliability, customization, and customer support effectiveness, while Dell PowerScale (Isilon) could benefit from improvements in interface, performance speed, scalability, compatibility with other systems, and technical support.
Features: In terms of valuable features, Dell ECS is praised for its efficient performance, seamless integration, and reliable storage capabilities. On the other hand, Dell PowerScale (Isilon) is known for its exceptional data scalability, efficient storage management, and reliable performance.
Pricing and ROI: The setup cost for Dell ECS is considered straightforward and easy with no major complications, accommodating different business needs. On the other hand, Dell PowerScale (Isilon) also has a straightforward setup cost without any hidden charges or complexities, ensuring smooth integration and use of the product., Users have reported positive ROI with Dell ECS, citing cost savings, improved resource allocation, increased productivity, and streamlined processes. Dell PowerScale (Isilon) users appreciate its performance, scalability, efficiency, seamless integration, and cost savings from improved productivity and data management.
Room for Improvement: Dell ECS could benefit from improvements in product reliability, user interface intuitiveness, customer support effectiveness, and customization options. In contrast, Dell PowerScale (Isilon) needs enhancements in interface, performance speed, scalability, compatibility with other systems, and technical support.
Deployment and customer support: The user reviews for Dell ECS indicate that the timeframes for establishing a new tech solution varied, with some users taking three months for deployment and an additional week for setup. In comparison, the reviews for Dell PowerScale (Isilon) also mention varying timeframes, with some users spending three months on deployment and others reporting a week for setup. However, it is important to note that in cases where a week was required for both deployment and setup, these terms refer to the same period and should be evaluated together., Dell ECS has received commendations for their exceptional customer service, with users expressing satisfaction with the prompt response time and efficiency in resolving concerns. Dell PowerScale (Isilon) is highly commended for its exceptional customer service, with users praising the promptness, efficiency, and effectiveness of Dell's assistance. The level of expertise and professionalism demonstrated by the support team is also praised.
The summary above is based on 35 interviews we conducted recently with Dell ECS and Dell PowerScale (Isilon) users. To access the review's full transcripts, download our report.
"It's my understanding that the initial setup is straightforward."
"This product is very competitive."
"The performance is good."
"Competitive object storage platform that's stable and scalable."
"The performance is good."
"What I like best about this product is that it is a complete solution, both hardware, and software, by the same vendor."
"It is a stable solution."
"The technology is very good, it performs well."
"You plug in a new node and data starts migrating over to it, and IT spreads out the load. We've added multiple nodes to the system since deploying it. The process is pretty seamless, and we are able to do it with no downtime. It's a very easy process to do."
"Since it can scale so easily, as long as I have money to buy more nodes, I can grow it as big as I need to. That is important in our business. As sequencing technologies continue to evolve, and as those technologies evolve, the amount of data generation never gets smaller. It just always seems to get bigger. This is one of the absolute key aspects: We can grow on demand without having to forklift stuff."
"This has been a valuable solution for our business overall. It offers business continuity and replication features."
"The guaranteed performance, combined with the scalability through its scale-out capability, makes it an excellent choice."
"For maximizing storage utilization, PowerScale is great. When you write the data to it, it spreads it out to all the nodes, so you get all the performance from the entire pool."
"I don't have to rebuild the cluster to add a node."
"The fact that we were able to set it up, use it, and, for the most part, didn't have to worry about it after we had it set up has been valuable."
"PowerScale allows us to manage storage without managing RAID groups or migrating volumes between controllers. It has really simplified things. We're not having to worry about the underlying infrastructure. That takes care of itself. We just worry about the data. It's really easy for deploying and managing storage at the petabyte scale."
"You should be able to calculate so that when it's full it's 100% full, not just 90%."
"The troubleshooting feature of this solution needs to be improved, to allow organizations to fix issues without having to contact the support team."
"The solution’s stability could be improved."
"Technical support needs to be improved."
"The initial setup is not so easy."
"In Taiwan, they don't have professional technical support."
"From an improvement perspective, Dell ECS should aim to offer a better pricing plan to its users."
"They do not have complete documentation, which is very weak and could be improved."
"If they integrated some functions, as they have on Data Domain with a cyber recovery vault, it would be ideal."
"The cost of Dell PowerScale is currently high and there is room for improvement."
"The solution's rate structure or rate redundancy needs to be improved."
"It is a bit higher priced than some of the other systems."
"We lost our technical sales reps about two years ago. We haven't gotten one assigned to us and we'd love to have one."
"The replication could lend itself to some improvement around encryption in transit and managing the racing of large volumes of data. The process of file over and file back can be tedious. Hopefully, you never end up going into a DR. If you do go into a DR, you know the data is there on the remote site. However, in terms of the process of setting up the replicates and filing them back, that is just very tedious and could definitely do with some improvement."
"Dell PowerScale (Isilon) is a little bit pricey, and its pricing could be improved."
"Dell PowerScale (Isilon) could improve the load distribution capability. For example, in some cases, the system load is not distributed automatically on all the nodes but is concentrated only on one. You have a peak request on only one node and the others don't do anything."
Dell ECS is ranked 5th in File and Object Storage with 25 reviews while Dell PowerScale (Isilon) is ranked 2nd in File and Object Storage with 40 reviews. Dell ECS is rated 8.0, while Dell PowerScale (Isilon) is rated 9.0. The top reviewer of Dell ECS writes "Enables multiple protocol support, but its IOPS functionality needs improvement in terms of performance ". On the other hand, the top reviewer of Dell PowerScale (Isilon) writes "We can easily deploy, manage, and maintain systems without needing a huge amount of expertise to facilitate them". Dell ECS is most compared with Amazon AWS, NetApp StorageGRID, MinIO, Red Hat Ceph Storage and Scality RING, whereas Dell PowerScale (Isilon) is most compared with NetApp FAS Series, Pure Storage FlashBlade, Qumulo, HPE StoreEasy and Red Hat Ceph Storage. See our Dell ECS vs. Dell PowerScale (Isilon) report.
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