We performed a comparison between Devolutions Remote Desktop Manager and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."By integrating all our connections previously spread across multiple locations, a lot of time has been saved."
"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."
""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential."
"Initial setup was very straightforward."
"Documentation per entry, good for device configs or important/special instructions."
"Being able to store my credentials makes connecting a breeze."
"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."
"One credential can be used to access VPN, RDS, and more."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"It is a scalable product."
"The implementation process is simple."
"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."
"The most important feature of TeamViewer is its ease of use."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"Security roles could be improved, especially by enabling renaming of a role."
"Maybe some clipboard functions could be added along with integration of different software."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"The filing system of connections is a little clunky, but is completely functional."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"The business interface is clunky and not well-documented."
"The security could improve in TeamViewer."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"The performance could always be better."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
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Devolutions Remote Desktop Manager is ranked 26th in Remote Access while TeamViewer is ranked 1st in Remote Access with 85 reviews. Devolutions Remote Desktop Manager is rated 9.8, while TeamViewer is rated 8.6. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, VNC Connect and BeyondTrust Remote Support, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Devolutions Remote Desktop Manager vs. TeamViewer report.
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