We performed a comparison between Forcepoint Secure Web Gateway and Zscaler Internet Access based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: According to user feedback, Forcepoint Secure Web Gateway is the preferred option compared to Zscaler Internet Access due to its more comprehensive features such as enterprise DLP, granular policies, and real-time monitoring. While Zscaler Internet Access offers advanced threat protection and has a cloud-native proxy architecture, users have suggested improvements in user-friendliness, performance, and technical support. Some users also find Zscaler Internet Access pricing to be expensive, while opinions on Forcepoint Secure Web Gateway pricing are mixed. Overall, Forcepoint Secure Web Gateway provides a reliable sense of security and protection for organizations.
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"For the most part, the solution, when set up correctly, works fine."
"Secure Web Gateway's most valuable features are firewall blocking and anti-malware scanning."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"The feature that I find to be most valuable is the flexibility of the single endpoint."
"The most valuable feature of Forcepoint Web Security is creating the easy to install further policies that are deployed through the Forcepoint security manual at some stage. Just drag and drop and the policies are there."
"Real-time analytics."
"Giving visibility to people's actions in the network, while keeping attackers out: across data centers, offices, branches, and the cloud."
"The solution provided our organization with easy and secure internet access."
"The solution is scalable and stable."
"After a proper implementation, the maintenance is very low."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"The most valuable feature is bandwidth control."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We have a lot of false positives, which is one area that can be improved."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"The reporting could be improved."
"Improve detailed guidelines to deploy the transparent proxy to Firefox users."
"The reporting must be improved."
"I am looking forward to the full integration of the endpoints that they offer for web security and DLP."
"There are several issues with the product. Version 8.4 can only be managed with a CLI, they removed the nice GUI interface from version 8.1. The load-balancing needs massive improvements. The incident lists don’t sync between appliances, they need to be manually edited for each one."
"Security of browsing."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"The price of the solution could be improved."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"I would like to see more training and video documentation."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
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Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 48 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 47 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Zscaler Internet Access is rated 8.2. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Forcepoint Secure Web Gateway is most compared with Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy, Fortinet FortiGate SWG and Cisco Web Security Appliance, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and CyberArk Privileged Access Manager. See our Forcepoint Secure Web Gateway vs. Zscaler Internet Access report.
See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.
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