We compared Fortinet FortiGate and Sangfor NGAF based on our user's reviews in several parameters.
Fortinet FortiGate and Sangfor NGAF both offer strong security measures and reliable performance, with Fortinet FortiGate excelling in customer service and support, while Sangfor NGAF boasts affordability and efficiency in threat detection. Fortinet FortiGate users appreciate its comprehensive reporting functionalities and cost savings, while Sangfor NGAF users value its ease of integration and network protection. Areas of improvement include the complexity of Fortinet FortiGate's user interface and Sangfor NGAF's need for better documentation and technical support.
Features: Fortinet FortiGate stands out for its strong security measures, effective firewall capabilities, intuitive interface, reliable performance, and comprehensive reporting functionalities. In comparison, Sangfor NGAF offers advanced security measures, ease of integration, robust network protection, efficient threat detection, and a user-friendly interface.
Pricing and ROI: The setup costs differ between Fortinet FortiGate and Sangfor NGAF. Users find the setup cost for Fortinet FortiGate to be minimal and straightforward, allowing for easy deployment. Sangfor NGAF also has a reasonable setup cost with a straightforward licensing process., Comparing ROI, Fortinet FortiGate is praised for effectiveness, robust features, ease of use, and cost savings. Sangfor NGAF improves security, efficiency, and reduces costs with user-friendly interface and comprehensive features.
Room for Improvement: Fortinet FortiGate has room for improvement in its complex user interface, challenging setup process, performance issues, and occasional downtime. Sangfor NGAF would benefit from enhancements in user interface, documentation, technical support, advanced features, and customization options.
Deployment and customer support: Based on the user reviews, both Fortinet FortiGate and Sangfor NGAF have similar durations for deployment and setup phases. The reviews suggest that these timeframes should be considered together unless they refer to the same period., Fortinet FortiGate exhibits strong customer service and support, with prompt and effective assistance. Technical issues are efficiently resolved, highlighting the reliability of their customer service. Sangfor NGAF also offers prompt and helpful support, with knowledgeable and professional staff addressing queries and issues efficiently. Both products provide satisfactory customer service.
The summary above is based on 132 interviews we conducted recently with Fortinet FortiGate and Sangfor NGAF users. To access the review's full transcripts, download our report.
"What I like the most is the configuration and that it's simple, and straightforward to maintain."
"Easy to implement, and it is also reliable."
"The most valuable feature is the ease of configuration."
"The most valuable features of Fortinet FortiGate are remote access, web filtering, and IPS."
"The solution is extremely reliable."
"FortiGate firewalls are easy to manage through a user-friendly web interface. They also have advanced features like DDoS and DLP. However, I wouldn't recommend enabling all of these features on one device because it can cause performance issues."
"The most valuable features are the enterprise modeling and the simple interface."
"The features that I have found most valuable are the SD-WAN and their IP4 policy."
"The price versus value is good because the solution is less expensive than Sophos, Fortinet, or SonicWall."
"It offers application control features."
"We've found the technical support to be helpful."
"The most valuable feature of Sangfor NGAF is its integration."
"So far, the performance and reliability of the product have supported our company's critical network traffic."
"It enables us to not only detect but also prevent various types of incoming threats, allowing us to take appropriate corrective actions and exercise control over the network."
"I think Sangfor NGAF is more valuable than Cisco products because of its simplicity and ease of management. If I compare it with Palo Alto and Cisco, both are quite complex products. And if I compare it with FortiGate firewalls from Fortinet, I have also used all these products. Fortinet and Sangfor NGAF are similar products because the applications behind the application and policy layers are almost identical."
"In our hospital, Sangfor NGAF works well for us in terms of ensuring confidentiality and availability, which are crucial in the healthcare industry."
"One area for improvement is the performance on bandwidth demands for smaller devices, as well as better web filtering."
"A lack of integration between our data centers."
"We would like to see an upgrade to the VPN feature, we are using the VPN from outside of our office and there is a limitation to 10 connections, more connections would be suitable."
"I don't like that anything more than very basic reporting is not included."
"The initial setup is complex."
"Fortinet FortiGate needs to improve the protection, it did not prevent us from being attacked. Additionally, Fortinet FortiGate could provide more features for WAF devices. I should not have to purchase two solutions, it would be a benefit to combine these features into one solution."
"There is room for improvement related to the logging and reporting aspect."
"While FortiGate is cheaper than most other solutions, we're seeing increased license renewal costs. Most of our clients are asking for more significant discounts because the price is going up."
"The solution should be able to work in a hybrid setup."
"Sangfor need greater exposer in the market because the market is mainly saturated by Fortinet. The user experience of Fortinet is quite different compared to NGAF. If we want to switch our users from Fortinet to NGAF, we have to convince them that the user experience will be much easier once once they start to use it."
"There is room for improvement in dependency on certain infrastructure, like the DNS dependency on the current DNS server that the company has. It should be standalone. It should not depend on any other DNS server."
"It does not offer any recommendations on how to mitigate or control attacks."
"The reporting and log management could be improved."
"The support offered by the product has certain shortcomings where improvements are required. The knowledge levels and response time of the support team need improvement."
"Sangfor NGAF could improve by refining its application control policies, especially in addressing challenges with certain types of applications."
"Sangfor has recently increased their prices."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sangfor NGAF is ranked 20th in Firewalls with 31 reviews. Fortinet FortiGate is rated 8.4, while Sangfor NGAF is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sangfor NGAF writes "Affordable, easy to configure firewall with fast, responsive support". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and Fortinet FortiGate-VM, whereas Sangfor NGAF is most compared with Sophos XG, Palo Alto Networks NG Firewalls, Netgate pfSense, Check Point NGFW and Fortinet FortiOS. See our Fortinet FortiGate vs. Sangfor NGAF report.
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