We compared Fortinet FortiMail and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The deployment capability is a great feature."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The email protection is excellent, especially in terms of anti-phishing policies."
"It can block a lot of fake emails."
"This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort."
"The most valuable features of Fortinet FortiMail are its virus outbreak prevention and FortiSandbox integration."
"The most valuable feature of Fortinet FortiMail is its fully detailed dashboard."
"Its performance is very good and it is stable."
"The spam filtering is great."
"Clean user interface and good sandbox."
"The number of false positives is minimal."
"The most valuable features of the solution are spam protection and email continuity."
"The email and the signature based protection is the most valuable feature."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"The technical support is good."
"It does a good job of ensuring users are not compromised via email."
"The integration capability of the solution is good."
"The solution's initial setup process was easy since it was deployed on the cloud."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The pre-sales cost calculations could be more transparent."
"The custom alerts have to improve a lot."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"There is room for improvement with the UI."
"I have little to say about possible improvements, but the configuration for content blocking could be better. So, for example, if the email includes the line "You have a Bitcoin", I would like it to be easier to block it before it enters an inbox. Fortinet could maybe offer better or simpler help on how to do this properly."
"Sometimes, the tool flags legitimate incoming traffic as spam."
"Such kinds of things, raised from the point from the objective actually, we are using Fortinet FortiMail. We don't find any kinds of challenge or difficulties, but Fortinet FortiMail is more efficient and more effective for us. I don't know for other client, but for us, Fortinet FortiMail is very effective Like, for instance, if it is possible, let's say some kind of high threat is actually encountered if it could be possible to SMBs in our smartphone, or mobile apps, kinds of thing, if Fortinet FortiMail is available to monitor the thing using from our mobile phone from our smartphone. If such kinds of things are truly included, it will be more or good for us."
"The sandboxing features are not well done in Fortinet FortiMail, making it an area of improvement."
"An additional feature that could be added is a pop-up screen notifying you that an email has been blocked, without having to double click on it to take you there it could provide you with a summary explaining why it was on hold or why was it spam when you hover over it with your cursor."
"The solution could be improved by providing a virtual machine facility with a complete set of options in the VM setup."
"The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime."
"The product should work on licensing and provide more detail once the license is selected for the customer."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"While they are good, not 100% of email is protected just yet."
"The enterprise security feature needs improvement."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
"Sometimes malicious email gets past the email gateway."
"The product must provide better customization features."
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Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Trend Micro Email Security is ranked 8th in Email Security with 24 reviews. Fortinet FortiMail is rated 8.6, while Trend Micro Email Security is rated 8.0. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Symantec Messaging Gateway, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Trend Micro InterScan Messaging Security, Barracuda Email Security Gateway and Proofpoint Email Protection. See our Fortinet FortiMail vs. Trend Micro Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.