We compared Graylog and Splunk Enterprise Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Room for Improvement: Graylog could benefit from additional customization options and an improved rule-creation process. Splunk users recommended improvements in AI capabilities, user-friendliness, and analytics.
Service and Support: Graylog's customer service is generally well-regarded, with reviewers noting effective solutions and satisfactory experiences. While response times may differ, Graylog's support is considered superior compared to that of other products. While some users found Splunk support to be responsive and helpful, others reported slow response times and a lack of expertise. While some users found Splunk support to be responsive and helpful, others reported slow response times and a lack of expertise.
Ease of Deployment: Some Graylog users said the setup was easy. Other reviewers faced challenges, but these were easily resolved with help from the vendor’s support staff. Graylog is easier to set up in smaller environments, but it could get complicated in large clusters. Some users thought Splunk Enterprise Security was easy to deploy, while others found it challenging and needed assistance from Splunk engineers or third-party integrators.
Pricing: Graylog offers an enterprise edition and an open-source option with a daily capacity restriction. Some users said that data costs can be expensive. Some users consider Splunk Enterprise Security to be expensive, but others said the price is reasonable. A few users expressed concerns about the cost of scaling up the solution and managing large volumes of data.
ROI: Graylog can offer some cost savings. The precise ROI may vary depending on the organization’s size and use case. Users said that it’s challenging to calculate an ROI for Splunk Enterprise Security, and the return varies depending on individual circumstances. While some users have observed a substantial ROI, others have not actively explored or been engaged in ROI conversations.
"Graylog's search functionality, alerting functionality, user management, and dashboards are useful."
"Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."
"This had increased productivity for the dev and support teams, because we are directly notifying them."
"We run a containerized microservices environment. Being able to set up streams and search for errors and anomalies across hundreds of containers is why a log aggregation platform like Graylog is valuable to us."
"I like the correlation and the alerting."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
"Message forwarding through the in-built module."
"We're using the Community edition, but I know that it has really good dashboarding and alerts."
"This is a straightforward solution, easy to configure."
"The feature that we use the most is the correlation search engine within ES."
"Recently, Splunk upgraded to version 9.0.02, which includes excellent data dashboards and visualization effects."
"The flexibility of the solution is quite good."
"In the past we used the different application to collect logs. We used SurfWatch and VMware to do so. But, we found that the Splunk has more capacity to do more in less time. They provide a aster speed to index all the events , and this is a huge asset."
"The most valuable features of Splunk Enterprise Security are its high-performance data collection, flexible query language, and its versatility across the organization."
"The ability to manage large amounts of generated data and to protect all devices from unauthorized use are the most valuable features."
"It gives us good visibility into multiple environments, including cloud, on-premises, and hybrid; irrespective of platform."
"Graylog can improve the index rotation as it's quite a complex solution."
"I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second."
"Graylog needs to improve their authentication. Also, the fact that Graylog displays logs from the top down is just ridiculous."
"The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic."
"It would be great if Graylog could provide a better Python package in order to make it easier to use for the Python community."
"There should be some user groups and an auto sign-in feature."
"With technical support, you are on your own without an enterprise license."
"Since container orchestration systems are popular and Graylog fits the niche well, perhaps they could officially support running in docker containers on Kubernetes as a StatefulSet as a use case. That way, the declarative nature of Kubernetes config files would document their best case deployment scenario-"
"It needs integration with a configuration management solution."
"We do have to educate developers on how to not blow it up. It is a little to easy to write an expensive query and overly stress the system. This could be improved."
"Splunk can improve its third-party device application plugins."
"Splunk is very expensive. The license is based on the volume of the logs ingested. I was responsible for managing the contract with our service integrator. I don't know the precise details of the competing solution, but I have heard that Splunk is more expensive than others. I don't know what the going rate is on the market, but I think there are at least two competitors that are less expensive. We have experienced a few issues with our service providers in terms of log filtering and ingestion, so we continue to pay a bit more per day for our logs."
"This is not really a monitoring solution."
"The UI can be improved. Dashboards and reports can be better in terms of graphics."
"The CIM model is the method Splunk uses to normalize data and categorize its important parts, but it is quite complex."
"The upgrading process could be smoother."
Graylog is ranked 11th in Log Management with 18 reviews while Splunk Enterprise Security is ranked 1st in Log Management with 255 reviews. Graylog is rated 8.0, while Splunk Enterprise Security is rated 8.4. The top reviewer of Graylog writes "Great detailed search features and easy Java integration, but needs improvement in integration with Python". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Graylog is most compared with Grafana Loki, Wazuh, syslog-ng, Fortinet FortiAnalyzer and Elastic Security, whereas Splunk Enterprise Security is most compared with Wazuh, IBM Security QRadar, Dynatrace, Elastic Security and Microsoft Sentinel. See our Graylog vs. Splunk Enterprise Security report.
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