We performed a comparison between Hyland OnBase and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the cloud and its integrability."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The solution is very developed and we are not taking full advantage of its functionalities."
"Its most valuable feature is the document library."
"Our staff found it simpler, as they did not have to work within a classification system."
"It facilitates collaboration and the ability to create custom workflows."
"The most valuable features are the collaboration and sharing."
"The workflow feature is valuable because it enables us to cascade responsibilities."
"The ability to have version control and co-editing is vital to our workflows."
"The ability to take Excel files and make them dynamic SharePoint lists with instant reporting capabilities has been a major benefit."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."
"Workflow is something that can become more intelligent."
"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
"The initial setup process is not intuitive."
"The integration with Outlook could be improved."
"Make it more intuitive."
"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."
Hyland OnBase is ranked 8th in Enterprise Content Management with 8 reviews while SharePoint is ranked 1st in Enterprise Content Management with 149 reviews. Hyland OnBase is rated 8.0, while SharePoint is rated 7.8. The top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Hyland OnBase is most compared with Alfresco, OpenText Documentum, IBM FileNet, OpenText Extended ECM and Hyland Perceptive Content, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and OpenText Content Manager. See our Hyland OnBase vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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