We performed a comparison between IBM Business Automation Workflow and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of IBM Business Automation Workflow is cost management."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"Its interface is well-designed and user-friendly"
"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."
"The tool streamlines operations, especially from an operational perspective, by facilitating decision-making and ensuring timely approvals. This helps prevent delays in the approval process, where business process management adds significant value for us."
"It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features."
"The most valuable feature is its stability, which is why we are using it."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"It is easy to set up workflows that notify the user depending on certain events."
"It's very easy."
"The client and the IBM content navigation are the solution's most valuable features."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."
"Improvements could be made in debugging and troubleshooting."
"I feel that the features are not user-friendly."
"The initial setup is actually a really complicated process."
"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"There are some features that could be enhanced like the document viewer"
"90% of the feedback we receive states that the UI is not very user-friendly."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"The interface needs to be more user-friendly."
"The service as it currently stands is out-of-date and lacks flexibility."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 22 reviews while IBM Case Foundation is ranked 28th in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.8, while IBM Case Foundation is rated 7.8. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and Nintex Process Platform, whereas IBM Case Foundation is most compared with . See our IBM Business Automation Workflow vs. IBM Case Foundation report.
See our list of best Business Process Management (BPM) vendors.
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