We performed a comparison between IBM Security QRadar and Netsurion based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."My clients like Defender's file integrity monitoring. They're monitoring Windows and Linux system files."
"The unified view of the threat landscape on a central dashboard is the most valuable feature."
"From the perspective of Microsoft 365 XDR, the main benefit is a single, centralized dashboard offering the holistic visibility organizations crave."
"Microsoft Defender's most critical component is its CASB solution. It has many built-in policies that can improve your organization's cloud security posture. It's effective regardless of where your users are, which is critical because most users are working from home. It's cloud-based, so nothing is on-premise."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"It's a great threat intelligence source for us, providing alerts for things it detects on the network and on the machines. We've used it often when there is a potential incident to see what was done on a computer. That works quite nicely because you can see everything that the user has done..."
"There is also one dashboard that shows us the status of many controls at once and the details I can get... It gives a great overview of many areas, such as files, emails, chats, and links. Even with the apps, it gives you a great overview. In one place you can see where you should look into things more deeply..."
"The most valuable feature of the solution stems from the fact that Microsoft Defender XDR is easy to integrate with other Microsoft platforms or products."
"IBM QRadar User Behavior Analytics's most important feature is its ease of use."
"There are other third-party plugins that we can use."
"IBM Qradar's ability to simplify the number of events, not only on a technical level but by making that information easy to pan through the orchestration deduplication. It is very impressive given that we have hundreds of devices that send event logs through."
"A nice benefit is when we go to the process of selecting our youth cases, they go by building blocks. QRadar links it to building blocks."
"This solution has excellent security analytics."
"Technical support is good overall."
"It is very stable. We have not faced interruptions in the past four and a half years."
"On the back-end, Watson helps me figure out an exact problem, sometimes giving me the result."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
"Since all of our databases are updated and located in the cloud, I would like additional support for this."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"The advanced threat-hunting capabilities are phenomenal, and the security copilot enhances that, but some data elements could be better or have more context inside of the advanced tables themselves. The schemas feel a little limited to what they're building into the product. It's probably just a maturity thing. I imagine we'll see the features I want in the next year."
"A simple dashboard without having to use MS Sentinel would be a welcome improvement."
"The user interface of Microsoft 365 Defender could improve. They could make it simpler."
"Microsoft tends to provide too many features, which makes the solution prone to bugs."
"The support from Microsoft could improve. There are times I have to wait for a response from a qualified specialist."
"The licensing is a nightmare and has room for improvement."
"We need more features in order to create rules to detect or to meet some requirements for other areas, for example, catching the event from other authentication tools."
"In terms of what could be improved, I would say the script which we have to create for custom actions. QRadar needs to improve that feature. Additionally, QRadar has to provide the playbooks designing features."
"QRadar needs a lot of fine tuning"
"IBM QRadar has outdated technology, and this is its area for improvement. When you try to implement an analytic expression, it's not updated. The solution doesn't support newer technologies, and it doesn't update regularly. For example, around the world, others implement new technologies, while IBM updates later than others."
"We have had problems with networking."
"In terms of additional features, a mobile app would be nice. Also, the reporting is definitely okay, but you have to make sure that everybody with different roles can understand it. There is room for improvement in the reporting."
"The dashboard is pathetic and it takes a long time to perform a search."
"The price of IBM Security QRadar is an area of concern where improvements are required."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"Netsurion's SOC can be a bit too aggressive at times."
IBM Security QRadar is ranked 4th in Security Information and Event Management (SIEM) with 198 reviews while Netsurion is ranked 16th in Security Information and Event Management (SIEM) with 24 reviews. IBM Security QRadar is rated 8.0, while Netsurion is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security, whereas Netsurion is most compared with Arctic Wolf Managed Detection and Response and CyberHat CYREBRO. See our IBM Security QRadar vs. Netsurion report.
See our list of best Security Information and Event Management (SIEM) vendors, best Managed Detection and Response (MDR) vendors, and best Extended Detection and Response (XDR) vendors.
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