IBM Tivoli Business Service Manager vs OPS/MVS Automation Intelligence comparison

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Executive Summary

We performed a comparison between IBM Tivoli Business Service Manager and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.

Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Tivoli Business Service Manager vs. OPS/MVS Automation Intelligence Report (Updated: May 2024).
772,127 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of this solution is the efficiency."

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"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me.""Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors.""If something breaks and it goes down when it's not supposed to, automation brings it right back up.""It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make your own scripting tooling.""Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS.""Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully.""I can and interrupt what's going on, bring a job down if I need to, and bring it back up.""OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."

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Cons
"This application should be made easier to use because it usually needs training and it is not easy to operate."

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"Some of the command sequences are too long.""Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions.""Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day.""Scalability is zero. It cannot be scaled because of its age.""One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky.""The GUI interface could be improved, but that is coming. They are working on that.""​It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.​""The reason sometimes it is not stable, we do not have the expertise to write the script.​"

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Ranking
15th
out of 20 in Event Monitoring
Views
142
Comparisons
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Average Words per Review
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14th
out of 20 in Event Monitoring
Views
163
Comparisons
114
Reviews
0
Average Words per Review
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Buyer's Guide
IBM Tivoli Business Service Manager vs. OPS/MVS Automation Intelligence
May 2024
Find out what your peers are saying about IBM Tivoli Business Service Manager vs. OPS/MVS Automation Intelligence and other solutions. Updated: May 2024.
772,127 professionals have used our research since 2012.
Comparisons
Also Known As
Tivoli Business Service Manager, BSM
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
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IBM
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Overview
IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.
z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.
Sample Customers
SSGC
Tieto
Top Industries
No Data Available
REVIEWERS
Financial Services Firm57%
Healthcare Company10%
Energy/Utilities Company10%
Insurance Company10%
VISITORS READING REVIEWS
Financial Services Firm29%
Logistics Company12%
Computer Software Company11%
Manufacturing Company11%
Company Size
No Data Available
REVIEWERS
Small Business4%
Large Enterprise96%
VISITORS READING REVIEWS
Small Business7%
Midsize Enterprise5%
Large Enterprise89%
Buyer's Guide
IBM Tivoli Business Service Manager vs. OPS/MVS Automation Intelligence
May 2024
Find out what your peers are saying about IBM Tivoli Business Service Manager vs. OPS/MVS Automation Intelligence and other solutions. Updated: May 2024.
772,127 professionals have used our research since 2012.

IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. IBM Tivoli Business Service Manager is rated 7.6, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". IBM Tivoli Business Service Manager is most compared with , whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, BMC TrueSight Operations Management, IBM Tivoli OMEGAMON and SCOM. See our IBM Tivoli Business Service Manager vs. OPS/MVS Automation Intelligence report.

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We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.