We performed a comparison between Infrascale Backup & Disaster Recovery and Veritas Backup Exec based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The initial setup was straightforward and we received support from the manufacturer."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"It is a good backup tool."
"It is a simple and flexible solution to work with."
"The most valuable features of Veritas Backup Exec are the easy-to-use intuitive GUI. It is very easy to understand. I have never lost data and I have been able to recover all the data I need."
"Veritas is good for small environments."
"The disk-to-disk paid backup feature is quite good, and file locking is a very important feature."
"One nice feature with Backup Exec is mainly that disaster can happen to any server and the disk image can be destroyed very easily. It's also easy to fully email the backup image and restore the server."
"The solution is stable."
"The ease-of-use in general is great."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"There needs to be an integration process of the endpoint devices so that we don't have to redo everything for different products."
"Doesn't include disaster recovery."
"Expanding is difficult because if I want to add, for example, a terabyte of data, then I have to buy a disk shelf and it will cost me a lot."
"Firstly, the GUI for 2014 is mostly confusing, i.e., if you need to add any additional technical features, then it doesn't require a change to the GUI."
"In terms of improvements, I think the pricing model could be improved. They charge you by port, for every port that you have even if you're not using all of them."
"The solution is too heavy and complex with 1,000 menus and options that make it messy rather than lightweight."
"The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well."
"The solution could improve and adapt to new applications in the market so we can integrate Veritas Backup Exec with them to facilitate backup processes within these applications."
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Infrascale Backup & Disaster Recovery is ranked 41st in Backup and Recovery with 11 reviews while Veritas Backup Exec is ranked 15th in Backup and Recovery with 71 reviews. Infrascale Backup & Disaster Recovery is rated 9.2, while Veritas Backup Exec is rated 7.8. The top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". On the other hand, the top reviewer of Veritas Backup Exec writes "Highly stable, intuitive design, and integrates well". Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication and Commvault Cloud, whereas Veritas Backup Exec is most compared with Veeam Backup & Replication, Veritas NetBackup, Acronis Cyber Protect, Commvault Cloud and Veritas System Recovery. See our Infrascale Backup & Disaster Recovery vs. Veritas Backup Exec report.
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