We performed a comparison between Intercept X Endpoint and Trellix Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Intercept X Endpoint combines two products into one solution, offering strong performance, server protection, and efficient threat management capabilities. Trellix Endpoint Security is highly valued for its easy administration options and reliability. Intercept X Endpoint could benefit from better integration with third-party vendors and improved support for virtual infrastructures. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness.
Service and Support: Some users found Intercept X Endpoint's support team knowledgeable and supportive, while others expressed dissatisfaction with responsiveness. Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems.
Ease of Deployment: Intercept X Endpoint has a straightforward initial setup, with quick installation and simple configuration and maintenance. Some users said they occasionally encountered issues that required reinstallation. The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise.
Pricing: Intercept X Endpoint is generally seen as fairly priced, but some users think it’s on the higher end of the price scale. Some find Trellix’s price reasonable and competitive, while others believe it could be lowered.
ROI: Users say that Intercept X Endpoint offers exceptional defense against ransomware and zero-day threats, leading to a positive return on investment. Trellix Endpoint Security provides significant time savings.
"Having a single pane of glass for all Microsoft security services makes everything much easier. A security analyst can go to a single portal and see everything in one view. The integration of everything into one portal is a huge benefit."
"From the perspective of Microsoft 365 XDR, the main benefit is a single, centralized dashboard offering the holistic visibility organizations crave."
"We can automate routine tasks and write scripts to carry out difficult tasks, which makes things easier for us."
"The product is very easy to use."
"Microsoft 365 Defender's most valuable feature is the ability to control the shadow IP."
"It provides a single pane of glass within the 365 admin interface, streamlining our experience by consolidating information in one place and eliminating the need to navigate through multiple interfaces."
"Its most significant advantage lies in its affordability."
"There is also one dashboard that shows us the status of many controls at once and the details I can get... It gives a great overview of many areas, such as files, emails, chats, and links. Even with the apps, it gives you a great overview. In one place you can see where you should look into things more deeply..."
"It provides a feature for scanning and analyzing endpoints, which is a value-add for our infrastructure. With the advancements in the Advanced Persistent Threats (APTs), Sophos Intercept X analyzes an APT and the behavior of the endpoints. It then gives us a detailed dashboard with more information about the endpoints and their security and risk level. While deploying Sophos Intercept X, we identified a lot of vulnerability and risky endpoints that our previous solution didn't cover, which proved that this solution is the best."
"Intercept X helps with internal alerts, application access, and triggering support teams."
"One of the best use cases involves synchronized security staff, which allows us to manage both the firewall and the anti-virus features from the cloud."
"It is an intelligent tool."
"The most valuable features are the cloud administration and the strength of the ransomware protection."
"The threat analysis center is nice."
"The most valuable features are ease of use and the GUI."
"Synchronization with the firewall is most valuable."
"The solution is broken down into different components from the portals. Web filtering, which is an added feature has been great for us."
"Anyone can use it, the protection is good, and they have all of the features."
"Threat prevention is valuable because most clients use other solutions like antivirus as part of web protection. I don't find that kind of solution useful."
"The user behavioral analysis feature is great."
"Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use."
"Dynamic Application Containment."
"The most valuable features are reporting from the ePO console and the advanced threat protection (ATP)."
"A big advantage of McAfee Endpoint Security is the ability to manage very big environments. We are supporting environments with 200,000 to 300,000 endpoints. The ability to manage with one single console is very important for us. McAfee has phenomenally improved in terms of detection. It provides real-time detection and response with the error, Real Protect, and reputations. It is not only based on signatures but also on behavior analytics, artificial intelligence, or machine learning. We have environments that never had issues with ransomware in the last 20 years. McAfee has a very good performance in this field."
"The design of the user interface could use some work. Sometimes it's hard to find the exact information you need."
"Generally, antivirus products provide a central control to manage every device in terms of who is installing it or who is trying to disable it, but Microsoft doesn't have such a control center for the antivirus product it provides."
"The web filtering solution needs to be improved because currently, it is very simple."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"The logs could be better."
"The data recovery and backup could be improved."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"When we do investigations, it would be better if Microsoft could populate the host dashboard more. When we open any host for investigation, we want the entire timeline of what is happening on the host, including all the users logging in, their hardware, Windows version, etc."
"It has a performance hit on a local laptop. There's an agent installed and we are bothered a lot by it because it seems to be using a lot of computer resources."
"The price of this solution can be improved."
"I would like the solution to have more functions and to be more user-friendly."
"There is some issue with the reporting and refreshing information on resources that have been eliminated."
"It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person."
"It would be a value-add if they can include integration with other technologies or solutions, like Fortinet, Blue Coat, etc."
"Better protection in the endpoint, server, and mobile is needed."
"They need to focus on their SLA or technical support. They also need to focus on their UI. They should also improve their content filtering tool and update it so that correct categories are there. Sometimes, when I want to block an online gaming website, it is not shown under the correct category. It is shown under another category. They need to review their content filtering tool on a bi-weekly or monthly basis and update the sites and categories. This will be really helpful for them."
"There are certain shortcomings in the features concerning DLP in Trellix, where certain additions must be made in the future."
"I would like to see more integration with third-party products."
"Its pricing needs to be improved."
"We know that McAfee isn't the best antivirus and it can't protect us 100%, although we are okay with the level of protection that it gives us."
"The product could do more to keep administration alerted to detected threats on endpoints."
"Some agents become old and then they don't communicate well any longer."
"The endpoint has room for improvement because it's restrictive, it's very sensitive. Sometimes it can delete something that you need and so sometimes you have to disable the antivirus."
"It didn't work well for some of the use cases. We have different use cases for each entity. Their support is also not good and needs improvement."
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 94 reviews. Intercept X Endpoint is rated 8.4, while Trellix Endpoint Security is rated 8.0. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Intercept X Endpoint vs. Trellix Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Extended Detection and Response (XDR) vendors.
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