We performed a comparison between Ivanti Endpoint Security for Endpoint Manager and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Ivanti Endpoint Security for Endpoint Manager, which my company mainly uses, is patching. Another valuable feature of Ivanti Endpoint Security for Endpoint Manager is that it allows you to view the inventory list of the different machines."
"The solution's most valuable features are its patch management functionality and provisioning."
"The key differentiator is that it manages mobile devices and laptops in the same console. Windows and Linux are on the same console. This is the only product that does this. It's really the best in the industry."
"It provides security features for unified endpoint management."
"The best part about Ivanti and Matrix 42 is that they are low-code solution builders with drag-and-drop capabilities regarding service management."
"The most valuable features of the solution are accessing the data through the mobiles and meeting with the compliance for security best practices."
"Patching and remediation are the strongest features."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"We're able to deploy software and push out fixes to endpoints faster than ever."
"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"KACE’s knowledge-based articles are very good."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
"Ivanti Endpoint Security for Endpoint Manager's support provided to its users by the vendor is one area that needs to improve."
"One of the features that Ivanti could improve is patching for non-Windows settings, such as Linux and Ubuntu."
"When you open a new mobile, you automatically come onboard the mobile on the Ivanti platform but it needs some improvements."
"The product's blocking definition needs improvement."
"If I want to integrate the solution with any other solution, pushing the policies from the Ivanti side is a bit tough."
"The solution needs a complete overhaul or makeover. It gets stuck sometimes because they're focusing on the cloud UEM stuff rather than paying as much attention to that particular piece. The ease of use could be improved. It combines many different functionalities that you would need multiple servers like SCCM. If I wanted to train people, I’d move to a higher level from an Apache architect. There are five or six different products. So, training functional staff to use the product can be challenging because it can sometimes be cumbersome. Reporting is challenging. We use Avanti extraction to report off an endpoint. We don't use the reporting because of the need for more functionality, granularity, or customization."
"An area for improvement in Ivanti Endpoint Security for Endpoint Manager is reporting. It's lacking. For example, Ivanti Endpoint Security for Endpoint Manager reports should tell you if the agent is up to date, if the security patch is updated, etc."
"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."
"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about."
"The K1000 doesn't communicate well with some clients without SMB. There are some issues with getting things to image correctly because they rely on SMB, and SMB is a protocol that is being removed due to security reasons. Organizations are trying to rely less and less on SMB. I know Quest is aware of it. They've talked about having a new version that wouldn't rely on SMB for connection to the clients, but they haven't gotten there yet."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"It could be designed a little bit more intuitively in terms of administration."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."
"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."
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Ivanti Endpoint Security for Endpoint Manager is ranked 6th in Endpoint Compliance with 7 reviews while Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews. Ivanti Endpoint Security for Endpoint Manager is rated 8.6, while Quest KACE Systems Management is rated 8.8. The top reviewer of Ivanti Endpoint Security for Endpoint Manager writes "A security solution to manage devices with patching and remediation feature". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Ivanti Endpoint Security for Endpoint Manager is most compared with Tanium, BigFix, Microsoft Defender for Endpoint, CyberArk Endpoint Privilege Manager and Trellix Endpoint Security, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Kaspersky Endpoint Security for Business. See our Ivanti Endpoint Security for Endpoint Manager vs. Quest KACE Systems Management report.
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