We compared Jira and Polarion ALM based on our user's reviews in several parameters.
Jira stands out for its flexibility, customization, and robust workflow management system, with positive feedback on its collaboration features and customer support. Conversely, Polarion ALM is praised for its comprehensive project management capabilities and seamless integration with other tools. Feedback suggests that Jira could improve its user interface and customization options, while Polarion ALM users seek enhancements in the user interface, integration, performance, and stability. Both products offer positive returns on investment, with users highlighting value for money and favorable outcomes.
Features: Jira offers exceptional flexibility, seamless integration with other tools, robust workflow management, customization options, and comprehensive reporting. Polarion ALM stands out for its comprehensive project management capabilities, effective tracking and management, flexibility, customization options, seamless integration, and intuitive user interface.
Pricing and ROI: The setup cost of Jira is not explicitly mentioned in the summary, while for Polarion ALM, users mention that the cost of the software can be high but offers value for money. Some users also mention that the setup process for Polarion ALM is straightforward and easy to handle., While Jira has been praised for its efficiency, collaboration, and customizable features, user feedback suggests that Polarion ALM also offers positive outcomes and benefits for businesses.
Room for Improvement: Jira users have pointed out that its user interface is overwhelming and complex, lacking customization options and integration with other tools. Users also suggest better reporting and analytics features. On the other hand, Polarion ALM could improve its intuitive interface, integration with other tools, performance and stability, and provide more customization options based on user feedback.
Deployment and customer support: The reviews indicate that both Jira and Polarion ALM have varying durations for establishing a new tech solution. While some users spend three months on deployment and an additional week on setup, others reported one week for both deployment and setup. This suggests differences in how these terms are understood between the two products., The customer service experience in Jira is highly regarded and valued, with prompt and knowledgeable responses. Polarion ALM also provides highly satisfactory customer service, with timely and effective assistance from a knowledgeable and responsive team.
The summary above is based on 53 interviews we conducted recently with Jira and Polarion ALM users. To access the review's full transcripts, download our report.
"The product provides high flexibility to create new workflows quickly."
"The solution is extremely stable."
"Jira is a pretty capable product, and a lot of features are valuable. We value being able to set up separate projects and configure teams in them, set up sprints, and manage our sprints with its history tracking. These are all very useful features. It has been a very popular product for our work."
"I think one of the most powerful features in Jira is the customization of fields and workflow."
"Reports, analytics, and a ton of widgets, they are great and intuitive. Perfect for an agile team."
"It's very flexible. I can define workflows and custom fields and dependencies between issues and projects. And every project can have a custom configuration with my fields, my names for fields, my validations, and my workflows. It's very customizable."
"The sprint tracking is really helpful and very convenient."
"It gave us control over all test artifacts in one place, along with easy traceability, mapping between stories, bugs, test cases, and test cycles."
"It is a very stable solution."
"The best feature of Polarion ALM to me is its traceability link."
"Scalability is good...The integration is quite good."
"The solution offers good integration."
"The initial setup of this solution was straightforward, and there were not too many problems with it."
"The tool helped us to more effectively and efficiently gather and structure the information (requirements, test plans, project management data, etc.), and share it with the involved stakeholders in a safe and change-controlled manner."
"The technical support is quite good."
"The tool's most valuable feature is its browser experience. I rate its traceability feature a ten out of ten. From the initial stage to the release, you can manage everything through a single point."
"I would like to see more robust release management within the tool."
"Adding applications is very expensive."
"Jira can improve by making user management better. It is not easy to have visibility of who has the right to do what. Only the administrator has this visibility but there should be the option for other users too."
"I would like to see more integration available with more tools."
"I would like integrated requirements management, so we do not have to buy plug-ins for JIRA, since it was hard to get requirements management for it."
"Integration with some of the automation tools could be improved."
"It should have its own repository for test case creation, so that one does not have to resort to third-party tools and plugins."
"Some of the interfaces, especially on the administrator side and for permissions, are not so clear. They aren't very user-friendly."
"The user interface is not yet optimized."
"Based on my understanding, the tool's integration capabilities with multiple tools is an area of concern that Polarion needs to focus on more."
"The ease-of-use could be improved a little."
"The configuration aspect of the solution is not easy. A person needs a lot of programming knowledge in order to successfully handle the job."
"The weak point of Polarion ALM software is about reporting and time for extraction of the data...The quality of reporting needs to improve."
"Test management lacks an automated process."
"Integration requires a lot of effort. You typically need to work with an implementation partner to get it done. Most connectors available for Polarion ALM are paid. Unlike other vendors offering several standard connectors for free, integrating third-party software with Polarion ALM involves discussing and coordinating with the third-party software providers, which requires effort."
"The planning and task management aspects of the solution were not that easy."
Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 266 reviews while Polarion ALM is ranked 8th in Application Lifecycle Management (ALM) Suites with 18 reviews. Jira is rated 8.2, while Polarion ALM is rated 7.8. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Polarion ALM writes "Though needing an improvement in reporting and time for extraction of the data, its integration capabilities are good". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and TFS, whereas Polarion ALM is most compared with Microsoft Azure DevOps, Codebeamer, PTC Integrity, GitLab and Jama Connect. See our Jira vs. Polarion ALM report.
See our list of best Application Lifecycle Management (ALM) Suites vendors.
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