Kaseya IT Center vs Microsoft Configuration Manager comparison

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Kaseya Logo
110 views|90 comparisons
100% willing to recommend
Microsoft Logo
3,675 views|2,781 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Kaseya IT Center and Microsoft Configuration Manager based on real PeerSpot user reviews.

Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Kaseya IT Center vs. Microsoft Configuration Manager Report (Updated: May 2024).
787,033 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The stability is good. Our systems have been up for over two years without any stability issues.""The solution's technical support is good.""It is a product that is very easy to learn."

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"This has made the management of our environment easier.""The cloud account management is a valuable feature.""The product is very stable compared to older versions.""Microsoft is being very competitive right now, and they are really investing in a lot of new features to be more competitive in the marketplace.""The initial setup is fairly straightforward.""It uses detailed descriptions of the workstations, and that is good for me.""Technical support is very helpful and very responsive.""One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined process has significantly improved our software distribution workflows."

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Cons
"I would like to see MDM integration improved.""In Kaseya, agents are shown as offline at times, and it is an area that is being improved.""At times, there is degradation in performance."

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"The availability of technical support could improve.""Microsoft should extend support for additional platforms.""This solution should be simpler, and more consistent across modules/sections.""The analysis is something that can be integrated. Their report analysis can be improved a little bit due to the fact that most of the time complaints policies are saved by the admins. It's something that we need to look into and search for.""SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data.""The time the solution takes for updating systems could be quicker. For example, the system information status is not updating as it should. Additionally, the database synchronization querying is slow and could be improved.""SCCM can improve on third-party application support.""Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."

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Pricing and Cost Advice
  • "I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."
  • "Pricing is okay and negotiable."
  • More Kaseya IT Center Pricing and Cost Advice →

  • "Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works."
  • "Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it."
  • "Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing."
  • "SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free."
  • "The licensing is good because they have various options, depending on what you are looking for."
  • "Pricing is negotiable with Microsoft, depending upon which of their packages you choose."
  • "When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
  • "Its price is okay because it is part of our licensing."
  • More Microsoft Configuration Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's technical support is good.
    Top Answer:Kaseya has currently fixed some of the issues related to Kaseya Live Connect (KLC). In Kaseya, agents are shown as offline at times, and it is an area that is being improved. Our company's clients… more »
    Top Answer:I use Kaseya IT Center in my company for installation purposes, scripts, and Windows-related issues. Our company had to use the solution to troubleshoot some issues in Windows. The tool is useful for… more »
    Top Answer:Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your… more »
    Top Answer:ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Top Answer:One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined… more »
    Ranking
    21st
    out of 42 in Server Monitoring
    Views
    110
    Comparisons
    90
    Reviews
    1
    Average Words per Review
    788
    Rating
    8.0
    2nd
    out of 42 in Server Monitoring
    Views
    3,675
    Comparisons
    2,781
    Reviews
    26
    Average Words per Review
    436
    Rating
    8.4
    Comparisons
    Also Known As
    IT Center
    Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
    Learn More
    Overview
    IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

    Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

    New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

    Sample Customers
    1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
    Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company17%
    Manufacturing Company13%
    Financial Services Firm13%
    Insurance Company8%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Financial Services Firm11%
    Government11%
    Manufacturing Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    Buyer's Guide
    Kaseya IT Center vs. Microsoft Configuration Manager
    May 2024
    Find out what your peers are saying about Kaseya IT Center vs. Microsoft Configuration Manager and other solutions. Updated: May 2024.
    787,033 professionals have used our research since 2012.

    Kaseya IT Center is ranked 21st in Server Monitoring with 4 reviews while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. Kaseya IT Center is rated 7.8, while Microsoft Configuration Manager is rated 8.2. The top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Affordable, easy to use, and easy to understand". Kaseya IT Center is most compared with Tanium, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and Microsoft Intune. See our Kaseya IT Center vs. Microsoft Configuration Manager report.

    See our list of best Server Monitoring vendors.

    We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.