KiSSFLOW vs NICE Merced comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

KiSSFLOW
Ranking in Business Performance Management
6th
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Business Process Management (BPM) (10th), Rapid Application Development Software (14th), Low-Code Development Platforms (11th)
NICE Merced
Ranking in Business Performance Management
31st
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AlessandroFabris - PeerSpot reviewer
Jun 30, 2023
Efficient integration capabilities and allows for easy modification and creation of processes
There is one thing that I have been requesting for two years. However, I received an email last week stating that it will be released either this week or next week. It's the Gantt timeline feature for processes, and they informed me that it's finally coming. In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community. Currently, the integration with Google Drive is useful, but if you upload a document to Google Drive and make modifications there, it doesn't automatically update in KiSSFLOW. By incorporating a portal within KiSSFLOW, documents could be linked, and any changes made to the document would be reflected in the flowchart of KiSSFLOW as well. So any edits made in one portal should be reflected in another portal as well. Particularly in the processes, I have found a workaround by linking the document within the link. Therefore, if you make modifications in Google Drive by adding the document or updating the link, you can add the modified documents. However, it would be interesting to have a live document linked directly within KiSSFLOW, rather than just linking to the document itself.
it_user217446 - PeerSpot reviewer
Mar 31, 2015
The product is incredibly powerful although it can be a little temperamental when communicating between our corporate network and the hosted solution.
The ability to allow every user from an agent all the way up through the hierarchy to self-correct issues and improve skills without having to wait for a performance review etc It has removed the onus from the manager to inform the person of their performance. Also, there is a huge improvement…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"The product costs $15 per user per month."
"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."
"Your company must subscribe to the solution if you create a business account."
"This is an affordable product and everything is included in the subscription."
"The license is very expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Educational Organization
8%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about KiSSFLOW?
The best thing about Kissflow is its user-friendliness.
What is your experience regarding pricing and costs for KiSSFLOW?
The license is very expensive. However, there are no additional costs to the standard license.
What needs improvement with KiSSFLOW?
One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...
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Comparisons

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Also Known As

No data available
Merced
 

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Overview

 

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
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