We performed a comparison between Kiteworks and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The solution can be used remotely; it's easy to upload and share files."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"Our staff found it simpler, as they did not have to work within a classification system."
"SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible."
"We can arrange all our documents on one platform and see the document's changes and edits."
"SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file."
"The online editing capabilities, file sharing, auditing, information security, ease of solution management, and the easy user adaptation to the platform are the most valuable features."
"The most valuable features are the Integrations, web site, and search."
"The workflow feature is valuable because it enables us to cascade responsibilities."
"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"File location could be improved."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents."
"The limitations and boundaries must be extended."
"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."
"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."
"When you are trying to migrate from a different platform to SharePoint for file storage, the upload utility should be more flexible, taking more files and then updating you on the upload status of the files you are trying to transfer into SharePoint."
"There's a challenge with desktop applications synchronizing with online documents in real-time. If someone is working on a document in the desktop version of Excel, for example, and someone else is editing the same document online, the changes won't sync immediately. That's the only real challenge we've encountered."
"It will fully use your system resources."
"The integration with Outlook could be improved."
Kiteworks is ranked 5th in Enterprise Content Management with 12 reviews while SharePoint is ranked 1st in Enterprise Content Management with 149 reviews. Kiteworks is rated 8.8, while SharePoint is rated 7.8. The top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, Cisco Secure Email Threat Defense and Box, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and Box. See our Kiteworks vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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