We compared Microsoft Azure API Management and Kong Enterprise based on our user's reviews in several parameters.
Microsoft Azure API Management stands out for its customer service and variety of pricing options, providing flexibility and value for money. Meanwhile, Kong Enterprise excels in API management capabilities and advanced security features, with praised scalability and reliability. Users highlight the need for improvements in Azure's user interface and Kong's scaling capabilities.
Features: Microsoft Azure API Management is valued for its user-friendly interface, seamless integration, and excellent security measures. On the other hand, Kong Enterprise is praised for its exceptional API management capabilities, advanced security features, and comprehensive documentation.
Pricing and ROI: When comparing the setup cost of Microsoft Azure API Management and Kong Enterprise, user feedback shows that Azure API Management offers reasonable setup costs with a streamlined onboarding process. On the other hand, Kong Enterprise users have provided insights into the costs and ease of setup but no specific information on the setup cost itself., Microsoft Azure API Management has been praised for its positive ROI, with increased efficiency, scalability, cost savings, and improved API performance. Kong Enterprise also delivers favorable ROI, enhancing business outcomes, revenue growth, efficiency, scalability, cost savings, and customer experiences.
Room for Improvement: The Microsoft Azure API Management product could benefit from improvements in user experience, documentation, support, and performance. In contrast, Kong Enterprise could enhance its scaling capabilities, user interface, documentation, error handling, and performance optimization.
Deployment and customer support: The reviews of Microsoft Azure API Management indicate varying durations for deployment and setup, ranging from one week to three months. In contrast, the reviews for Kong Enterprise also show varied durations, with some users taking a week for deployment and setup, while others taking three months. The context in which these terms are used needs to be carefully evaluated for accurate evaluation., Microsoft Azure API Management has received positive feedback for its exceptional customer service, praised for its prompt and effective assistance. Users appreciate the knowledgeable and friendly support team. Kong Enterprise's customer service is highly praised too, with prompt and effective assistance and a friendly and knowledgeable support team.
The summary above is based on 50 interviews we conducted recently with Microsoft Azure API Management and Kong Enterprise users. To access the review's full transcripts, download our report.
"Good at intercepting traffic and modeling APIs around that."
"I like everything about it. It provides the security we need."
"The tool's scalability is good...The solution's technical support is good."
"This is a solid intrusion prevention system that combines a firewall and antivirus in a single solution."
"Kong Enterprise comes with some ready plug-ins, which is very good for the customers."
"The most valuable features of Kong Enterprise are the out-of-the-box open source easy functionality."
"The solution provides good performance."
"There are a few features that I like about Kong when it comes to authentication and authorization. Specifically, being able to use Kong for role-based access control (RBAC), and then further being able to integrate the RBAC mechanism with our enterprise directory, was very useful."
"Azure API Management is an API gateway that can be used for different purposes, for example, to monetize APIs."
"What I like most about Microsoft Azure API Management is that it's flexible and user-friendly. The solution also has rich documentation and guides available, so users can configure and use it."
"We're pretty much using all of the monetizations features out of the API manager so we can put up a portal and have a dev portal and then a prod portal and do rate limiting."
"There were no scalability issues."
"Microsoft Azure API Management is better because it has a DevOps integration by default."
"I like the API Management functions."
"The documentation and configuration of APIs."
"The most valuable features are the API and integrations."
"The developer portal needs to be improved."
"There should be an easier way to integrate with other solutions, even though it's the same API solution layer. Comparability will be a good improvement."
"It becomes difficult if you try to scale it up to multiple clusters."
"We are facing issues with the solution's features like reports and traffic analysis."
"The product's price is an area of concern where improvements are required."
"They could focus more on pricing."
"Kong Enterprise has decided not to support the web portal feature anymore, but I think that feature should stay in the on-premises solution."
"Kong is meant for north-south communications, so it will be interesting to see what solutions they can come up with in the realms of east-west communications, service-to-service communications, and Zero Trust architecture. I believe that if they can provide for these areas, then they will be able to solve the overall integration and security concerns for microservices architecture in general."
"Other products have more customization options."
"Microsoft Azure API Management is lagging behind Apigee and should also have a better CICD process."
"I would like to see more security features become available."
"Maybe the customization could be a bit better."
"I rate the technical support from Microsoft Azure API Management a four out of five."
"It should be easier to integrate."
"The developer portal can be improved."
"The solution's integration suite needs improvement."
More Microsoft Azure API Management Pricing and Cost Advice →
Kong Gateway Enterprise is ranked 6th in API Management with 19 reviews while Microsoft Azure API Management is ranked 1st in API Management with 68 reviews. Kong Gateway Enterprise is rated 7.8, while Microsoft Azure API Management is rated 7.8. The top reviewer of Kong Gateway Enterprise writes "Provides role-based access control and can be easily customized with Lua script". On the other hand, the top reviewer of Microsoft Azure API Management writes "Efficiently manages and monetizes API ". Kong Gateway Enterprise is most compared with WSO2 API Manager, Apigee, Apache APISIX, Layer7 API Management and MuleSoft Anypoint API Manager, whereas Microsoft Azure API Management is most compared with Amazon API Gateway, Apigee, MuleSoft Anypoint API Manager, IBM API Connect and WSO2 API Manager. See our Kong Gateway Enterprise vs. Microsoft Azure API Management report.
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We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.